Application Analyst III - Core Systems (HSP) (#25-05474)

Quantdynamicss; Santa Cruz, Northern (CA, KY); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Quant Dynamics Solutions seeks an Application Analyst III – Core Systems to provide advanced configuration, analysis, and policy implementation supporting the Core Systems team. The role emphasizes complex system configuration, vendor integration, and collaboration with internal customers and cross-functional teams.

You will assist with evaluating software changes, testing configurations, and developing operational procedures in alignment with government policy and department directives.

Qualifications

• Advanced systems configuration and analysis experience.
• Ability to troubleshoot core systems and integrations.
• Experience coordinating with vendors and internal teams.

Responsibilities

• Provide medium- to high-level support related to systems configuration and analysis.
• Assist with vendor integration and implementation activities.
• Gather information and provide recommendations for issue resolution.
• Support cross-functional projects and deliverables with timely execution.
• Assist in policy and procedural development for Application Services operations.
• Help develop and test configuration solutions and use cases for QA/UAT.

Skills

Systems configuration

Troubleshooting

Vendor integration

Policy and procedures

Cross-functional collaboration

Job description

Application Analyst III - Core Systems (HSP) (#25-05474)

Summary:
The Application Analyst III – Core Systems is the advanced working level position in the Application Analyst – Core Systems series and is distinguished from the higher, expert level Application Analyst IV – Core Systems by the latter’s responsibility for day-to-day vendor relationship management, performance of the most complex product configuration tasks, and participation in future planning activities. The Application Analyst III – Core Systems is distinguished from the lower, working level Application Analyst II – Core Systems by the former’s responsibility for performing highly complex, advanced systems configuration tasks.

Requirements

What You Will Do:

Provides medium- to high-level support and expertise related to systems configuration, research and analysis, and State policy and procedure implementation, in support of the Application Analyst IV – Core Systems, with duties including but not limited to:

• Assisting with the integration process of new vendors
• Performing troubleshooting and resolving issues pertaining to core systems, as well as internal development and integrations
• Supporting the Application Analyst IV – Core Systems by gathering information related to issues with core systems and providing recommendations regarding resolution of issues
• Assisting in cross-functional tasks/projects while achieving timely and accurate deliverables
• Supporting internal customers with workflow analysis related to core systems
• Providing input on the development and implementation of administrative policies, processes and procedures related to Application Services Department operations
• Supporting the Application Analyst IV – Core Systems and Application Services leadership by participating in the design, development, testing, and implementation of internal Tactical Plan projects, operations and reporting solutions
• Assisting with assessing software bugs and change requests in order to support the Application Analyst IV – Core Systems and Application Services leadership in prioritizing with stakeholders, internal development, and vendors
• Supporting generation of routine operational and system reports for Application Services leadership, subject to peer review
• Assisting the Application Analyst IV – Core Systems with the assessment and interpretation of policy and operational changes from the Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC), Centers for Medicare and Medicaid Services (CMS) and other governmental entitie
• Supports the Application Analyst IV – Core Systems and Application Services leadership in the analysis of internal business procedures, performance of medium to high level complexity systems configuration, and conducting related research, with duties including but not limited to:
• Assisting in testing and documenting configuration solutions for assigned functions
• Evaluating complex departmental processes, workflows, procedures and related documentation, conducting research, and making recommendations for improvement
• Assisting with defining project scope, goals and deliverables that support business goals in collaboration with stakeholders
• Assisting with the coordination and development of functional specifications, system design specifications, and use cases for Quality Assurance, User Acceptance Testing, and Release Management
• Assisting with the development of Application Services operational procedures
• Provides core systems technology training and subject matter expertise to internal staff in coordination with other Application Analyst – Core Systems, Application Services leadership, and the Learning and Development Department, with duties including but not limited to:
• Providing guidance, technical expertise, and support to other Application Services Department staff
• Reviewing processes and procedures to identify training needs and providing recommendations in order to ensure continuous process and quality improvement
• Working with departmental leadership and staff, and the Training and Development Department to design, develop, administer, and evaluate training
• Training staff on the use of core systems

Performs other duties as assigned

About the Company

Quant Dynamics Solutions is consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services. We help our clients increase operational efficiency by delivering innovative solutions to solve their most complex business challenges.