Application Analyst I

Valley Health System; United States; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Zero-deductible health plan

Dental and vision insurance

Generous paid time off

Tuition assistance

Retirement savings match

Employee assistance program

Wellness program discounts

Professional development opportunities

Job summary

Valley Health System is seeking an entry-level Application Analyst I to support application systems and databases, participate in projects, and maintain documentation. The role emphasizes platform health, reliability work, and collaborative problem solving in a healthcare IT environment.

Responsibilities include supporting change management, meeting SLAs, and contributing to project planning while pursuing Epic Certification within 12 months of hire.

Qualifications

• Epic Certification preferred at hire, required within 12 months.
• Strong communication and collaboration skills.
• Experience with health system EHRs and Microsoft Office.
• Ability to work independently and follow a project plan.

Responsibilities

• Maintain application systems and databases with a focus on maintenance.
• Participate in reliability projects and standard work.
• Lead at least one project per year and support release management.
• Ensure health of applications and adherence to on-call downtime standards.
• Engage in continued education and contribute to capacity planning.

Skills

Effective communication

Microsoft Office

EHR knowledge

Independent work

Project coordination

Education

Associate's degree or higher in Healthcare or IT

Tools

Epic Certification

Certified Scrum Master

ITIL Foundations

Job description

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department INFORMATION SYSTEMS - 108231

Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Range $38.33 - $57.50

Job Description

The primary responsibility of the Application Analyst I (Entry-level analyst) is supporting application systems and databases, participating in projects, and maintaining documentation.

Responsibilities and Duties

• Maintain application systems and databases (focus on maintenance work).
• Participate in reliability projects, updates, and standard work.
• Leads one project/year at minimum.
• Ensure system maintenance/updates and overall health of applications.
• Adherent to on-call and downtime standards.
• Participating in continued education/self-improvement events yearly.
• Contribute to resource and capacity planning for projects.
• Ensure accuracy of service catalog.
• Participate in release and change management for applications.
• Gain experience in integrated application testing.
• Shares knowledge with teammates regarding upgrades/release note reviews/testing requirements, etc., to raise awareness across analysts.
• Focuses on team incident cue to include aged ticket review.
• Active in monitoring and meeting team SLAs.
• Agile foundation skills.
• Implementation and use of all Ai tools that support role.

Education

An associate's degree or higher in Healthcare or IT, or 2–5 years of relevant experience, is required.

Experience

Experience in an IT or healthcare role is strongly preferred.

Application end user experience preferred.

Experience in change management preferred.

Certification & Licensure

Epic Certification in primary application is preferred at hire but required within (12) months of hire. If newly certified in application, must be deemed competent within (12) months to include completing all required orientation and trial employment goals on time. In addition to Epic certifications, certifications in other specialty fields may be preferred. Certified Scrum Master proficiency (demonstrated skill level). ITIL Foundations certification preferred. All education to include certifications should be current, and the latest version of training must be completed on time.

Qualifications

• Effective communication skills.
• Competent in Microsoft Office.
• Knowledge of the regulatory requirements for health system EHR’s required.
• Competence in Microsoft Office applications.
• Ability to work independently and collaboratively for content build/project/upgrade required.
• Ability to prioritize, resolve conflicts, maintain a list of issues, and follow a project plan required.
• Ability to work independently and collaboratively for content build as delegated by project manager/director.

Benefits

Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.