APPLICATION ANALYST EPIC CLINDOC

Montefiore Health System; City of Yonkers (NY); On-site; USD 83,000 - 112,000; Full time

Job summary

An established industry player is seeking an Application Analyst to join its Epic team. This role focuses on improving clinical documentation workflows and enhancing patient care through technology. You will maintain and implement Epic solutions, support day-to-day operations, and ensure the seamless integration of new applications. With a commitment to diverse communities and a focus on innovation, this position offers the chance to make a significant impact in healthcare delivery. Join a team that values teamwork, diversity, and excellence in patient care.

Qualifications

• 2+ years of related clinical or business experience required.
• Epic certification in Inpatient Clinical Documentation is mandatory.
• Strong desktop skills and knowledge of SDLC are essential.

Responsibilities

• Maintain clinical documentation workflows for various inpatient services.
• Perform analysis of necessary application modifications.
• Provide support for day-to-day operations and application troubleshooting.

Skills

Knowledge of inpatient workflows

Application/System implementation

Troubleshooting

Testing and support

Critical thinking

Analytic skills

Problem-solving skills

Strong interpersonal skills

Strong communication skills

Education

Bachelor’s degree or equivalent experience

Tools

Word

Excel

PowerPoint

Visio

Job description

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Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years, we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers regionally and globally. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.

As Montefiore has built pathways to deliver lifesaving health outcomes to underserved communities, we are looking to the future of tech-enabled care delivery to create better experiences for patients, providers, and operations teams. Montefiore is actively investing in its technology teams as a system-level priority, and we are seeking an Application Analyst to join our Epic team.

Montefiore requires employees to reside in NY, NJ, CT, or PA and to be immunized, including for COVID.

Responsibilities:

1. Maintain clinical documentation workflows and content for inpatient services (Nursing, respiratory, behavioral health, nutrition, social work, and ancillary clinicians).
2. Maintain hospital outpatient department workflow content for Dialysis & Nutrition.
3. Perform analysis of necessary application modifications.
4. Work with governance committees to develop Epic solutions. Install new applications, new components, and upgrade existing applications. Configure application settings.
5. Work with application teams to implement changes in Epic effectively.
6. Provide go-live and rollout support.
7. Determine how a new system, upgrade, or new component can best meet the needs of the users:

• Analyze business/clinical needs and requirements.
• Interpret end-user requirements by fully discussing potential options and helping clients reach an optimal solution.
• Evaluate the operational workflow that is applied to the system.
• Create system specifications from user requirements.

Create test plans and test new systems, version upgrades, and system modifications.

Write and maintain accurate and current documentation. Maintain training materials and disseminate them to users.

Provide support for day-to-day operations, application troubleshooting, go-lives, and rollout.

Coordinate modifications and updates, recommend improvements, and provide proactive monitoring.

Provide 24x7 on-call support for user support on a rotating basis.

Provide on-site support within the Montefiore Health System when needed.

Requirements:

• Knowledge of inpatient workflows.
• Epic certification in Inpatient Clinical Documentation (Clin Doc).
• 2+ years of related clinical or business experience.
• Application/System implementation, troubleshooting, testing, and support experience.
• Strong desktop skills including Word, Excel, PowerPoint, Visio.
• Knowledge of SDLC.
• Critical thinking, analytic, and problem-solving skills.
• Strong interpersonal and communication skills.
• Bachelor’s degree or equivalent experience.

Desired:

• Expertise in Epic Clinical documentation tools and Text utilities.
• Epic certification in ClinDoc, Orders, or Ambulatory.
• Programming skills.
• Meeting/maintaining all requirements for Epic certification is a condition of employment.

Department: Montefiore Information Technology

Bargaining Unit: Non Union

Campus: YONKERS

Employment Status: Regular Full-Time

Address: 3 Odell Plaza, Yonkers

Shift: Day

Scheduled Hours: 8:30 AM - 5 PM

Req ID: 224776

Salary Range/Pay Rate: $83,397.16 - $111,196.22

For positions with only a listed rate, the displayed rate is the hiring rate but may be subject to change based on shift differential, experience, education, or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Montefiore is an equal employment opportunity employer. We recruit, hire, train, transfer, promote, layoff, and discharge associates in all job classifications without regard to race, color, religion, creed, national origin, alienage or citizenship status, age, gender, disability, sexual orientation, gender identity, genetic information, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

SF-DICE-MIT; LI-SC1-REDIRECT

Mission:
To heal, to teach, to discover, and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values:
Define our philosophy of care, shape our actions, and motivate us to pursue excellence. Our values include:

• Humanity
• Teamwork
• Diversity
• Equity

Nearest Major Market: Yonkers

Nearest Secondary Market: New York City