Application Analyst

Comprehensive Healthcare; Yakima (WA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare coverage

Vacation and sick leave

Retirement plan

Job summary

Comprehensive Healthcare is seeking an Application Analyst to ensure our software tools function effectively for staff across clinics and offices. You will gather user requirements, configure applications, coordinate with vendors, and document processes to improve workflow efficiency.

The role requires a Bachelor’s degree in computer science or data analytics and at least three years of healthcare IT experience. On-site, Monday–Friday, 8 AM–5 PM, with opportunities for training and growth.

Qualifications

• Bachelor’s degree in computer science, data analytics, or related field.
• Three years of experience or training, with experience in the healthcare industry preferred.

Responsibilities

• Identify functional requirements for agency software applications with end users.
• Assist in configuration and ongoing development of agency software applications.
• Serve as liaison to vendors of agency software applications.
• Communicate requirements to internal and external developers.
• Provide Tier II technical support.
• Develop training materials and staff instructions.
• Create and maintain supporting documentation.

Skills

Requirements gathering

User liaison

Tier II support

Education

Bachelor's degree in computer science or data analytics

Job description

Who is Comprehensive Healthcare?Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.What are we looking for in an Application Analyst?As part of our Information Services team, the Application Analyst is responsible for ensuring that software applications are functional for the employees who use them. This requires working with end users to understand their requirements, how they use the application, and what operational practices might need to be adjusted to increase workflow efficiency. The Application Analyst assists with evaluating new software applications and upgrades or customizations of existing applications to ensure optimal usability for our employees. This position requires basic knowledge of clinical practices, the ability to integrate user needs with software features, and strong analytical skills.The Application Analyst will work on-site office during standard Monday - Friday, 8AM - 5PM working hours.Application Analyst duties may include:Works with end users to identify functional requirements for agency software applications.Assists in configuration and ongoing development of agency software applications.Serves as the agency liaison to vendors of agency software applications.Communicates agency and end user requirements to internal and external developers.Recommends modifications to existing operational practices as needed to optimize the use of agency applicationsProvides Tier II technical support.Develops training material and provides staff instruction.Creates and maintains supporting documentationThis role will contribute to the implementation and long-term support of new and existing software systemsQualifications:Bachelor’s degree in computer science, data analytics, or related fieldThree years of experience or training, with experience in the healthcare industry preferredIn compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.What Comprehensive Healthcare Can Offer YouTraining and DevelopmentA variety of career opportunities in a wide range of settings with room for mobility and promotionRegular training opportunities including support, supervision, and consultation in implementing evidence-based services and programsInnovative Program & ServicesA strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environmentInnovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environmentJoint Commission-accredited organization committed to continuous quality improvementEstablished partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and servicesExcellent BenefitsCompetitive salaries within our communities and industryHealthcare coverage for employee and qualified family membersGenerous vacation, paid holiday and sick leave policiesAccess to Employee Assistance Program servicesAgency-funded retirement plan with contributions equal to 5% of compensationAdditional retirement investment opportunities with a 50% investment match of up to 4% of compensationAgency-funded life and disability insurance programComprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.