Application Analyst

Insight Global; San Francisco (CA); On-site; USD 89,544 - 96,432; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) Retirement plan

Job summary

A leading healthcare staffing provider seeks a Clinical Applications Professional III in San Francisco. The role focuses on supporting technology solutions in cardiology, including application installation and user training. Candidates should have Epic Cupid and Radiant certifications, excellent communication skills, and the ability to analyze workflows. Competitive compensation and benefits start on the first day of employment.

Qualifications

• Experience as a Clinical Applications Professional.
• Strong communication and problem-solving skills.
• Attention to detail in documentation and training.

Responsibilities

• Serve as primary support contact for technology solutions.
• Analyze workflows and document operational specifications.
• Develop user training aids and provide end-user training.

Skills

Epic Cupid certification

Radiant certification

Job description

Base Pay Range

$65.00/hr - $70.00/hr

Required Qualifications

• Epic Cupid certification
• Radiant certification

Job Function Summary

Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance.

Generic Scope

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

Custom Scope

Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.

Responsibilities

The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.

The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions.

Compensation

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Analyst

Industry

Hospitals and Health Care

Benefits

• Medical insurance
• Vision insurance
• 401(k)

Location

San Francisco Bay Area

Referral Bonus

Referrals increase your chances of interviewing at Insight Global by 2x