Application Analyst

Insight Global; Indianapolis (IN); In loco; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Insight Global seeks a seasoned Lab IT/Validation Specialist to provide advanced support for Roche Navify and related LIS systems in a healthcare setting. You will analyze workflows, validate changes, and collaborate with laboratorians, vendors, and IT teams to ensure reliable operation.

The role requires strong troubleshooting, validation experience, and familiarity with Epic laboratory modules. You will help implement system enhancements and maintain documentation and testing plans.

Competenze

• Experience with Roche Navify or similar lab middleware.
• Experience supporting LIS, lab middleware, or healthcare apps.
• Strong troubleshooting and root-cause analysis across applications and infrastructure.
• Experience with software validation, testing methodologies, and change control processes.
• Understanding of laboratory operations, specimen workflows, and diagnostic environments.

Mansioni

• Provide advanced support for Roche Navify and backend server issues.
• Analyze system functionality, interfaces, configurations, and workflows to identify root causes.
• Validate system changes and configuration modifications for expected functionality.
• Develop and execute validation plans and document results for compliance.
• Conduct dry and wet testing to verify application performance.
• Collaborate with lab staff, vendors, and IT teams to implement enhancements.
• Support system implementations, upgrades, and optimization of laboratory platforms.
• Participate in troubleshooting and testing of integrated healthcare applications and clinical systems.
• Assist with system documentation, change management, and maintenance of lab applications.
• Support future testing/validation efforts related to Epic laboratory workflows.

Conoscenze

Troubleshooting

Root cause analysis

Lab IT support

Healthcare apps

System analysis

Documentation

Strumenti

Navify middleware

LIS systems

Epic modules

Healthcare software

Descrizione del lavoro

Job Description

• Provide advanced support for Roche Navify, investigating and resolving both application-level and backend server-related issues.
• Perform in-depth analysis of system functionality, interfaces, configurations, and workflows to identify root causes of technical issues.
• Validate system changes, upgrades, and configuration modifications by reviewing rules, logic, and supporting code to ensure expected functionality.
• Develop and execute validation plans, documenting results and ensuring compliance with organizational and regulatory standards.
• Conduct both dry testing and wet testing to verify application performance and workflow accuracy.
• Analyze laboratory samples and workflows to troubleshoot issues impacting system operations and processing.
• Collaborate with laboratory staff, vendors, and technical teams to identify, test, and implement system enhancements.
• Support system implementations, upgrades, and optimization initiatives for laboratory technology platforms.
• Participate in troubleshooting and testing efforts related to integrated healthcare applications and clinical systems.
• Assist with system documentation, change management activities, and ongoing maintenance of laboratory applications.
• Support future testing and validation efforts related to Epic laboratory workflows and integrated technologies.

Skills and Requirements

• Experience with Roche Navify or similar laboratory middleware solutions.
• Experience supporting Laboratory Information Systems (LIS), laboratory middleware, or healthcare applications.
• Strong troubleshooting and root cause analysis skills across both application and infrastructure environments.
• Experience with software validation, testing methodologies, and change management processes.
• Understanding of laboratory operations, specimen workflows, and diagnostic testing environments.
• Ability to analyze technical documentation, system rules, configurations, and data flows.
• Experience supporting laboratory automation platforms and instrument integrations.
• Familiarity with Epic laboratory modules and healthcare system integrations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].