Application Administrator

Lee County Clerk of Court and Comptroller; Fort Myers (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health plans

Retirement plans

Paid time off

Wellness program

PSLF eligibility

Job summary

Lee County Clerk of Court and Comptroller is seeking an Application Administrator to keep critical applications running smoothly and securely within the Innovation and Technology Department.

You will troubleshoot issues, manage configurations, and oversee upgrades while ensuring data quality across environments. Strong SQL basics, ITIL familiarity, and MS Office proficiency are required, with occasional after-hours support.

Qualifications

• Associate degree or 2 years IT experience required.
• Minimum 2 years hands-on application administration experience.
• ITIL v4 preferred.
• Ability to write basic MS SQL queries.
• Equivalent combinations of experience, training and education considered.
• Two-year minimum term with a structured training plan.

Responsibilities

• Troubleshoot and resolve application issues involving data, configuration, and software defects.
• Manage configuration, installation, and maintenance for assigned systems and components.
• Provide SQL administrative support and create secure user access across applications.
• Maintain detailed documentation on configurations, mappings, processes, and service records.
• Plan and execute major application upgrades, releases, and patch installations.
• Coordinate data migrations between development, testing, and production environments.
• Validate daily disaster recovery processes, including log shipping.
• Conduct quality assurance testing on purchased or in-house solutions.
• Track incidents, changes, and problems using call logging software.
• Collaborate on project teams and be available for occasional off-hours work.

Skills

Communication skills

Customer service

Analytical thinking

Prioritization

ITIL principles

MS SQL

MS Project

Visio

PowerPoint

Microsoft Office

Education

Associate Degree in IT

2 years IT experience

Tools

MS Project

Visio

PowerPoint

Microsoft Office

Job description

We're Hiring: Application Administrator

Why Join Us?

• Make a meaningful impact in your community
• Work with a passionate, mission-driven team
• Enjoy flexible scheduling and professional development opportunities
• Be empowered to innovate and lead digital transformation

About the Role

Are you passionate about keeping critical applications running smoothly, securely, and efficiently? Join our Innovation and Technology Department as an Application Administrator, where your expertise will help maintain the stability and security of the agency’s core systems. In this role, you’ll troubleshoot complex issues, manage system configurations, oversee upgrades, maintain user security, and ensure data quality across multiple environments. Your work will directly strengthen our technology operations and keep essential applications performing at their best.

What You’ll Do In this role,

• Troubleshoot and resolve application issues involving data, configuration, and software defects.
• Manage configuration, installation, and maintenance for assigned systems and components.
• Provide SQL administrative support and create secure user access across applications.
• Maintain detailed documentation on configurations, mappings, processes, and service records.
• Plan and execute major application upgrades, releases, and patch installations.
• Coordinate data migrations between development, testing, and production environments.
• Validate daily disaster recovery processes, including log shipping.
• Conduct quality assurance testing on both purchased and in-house solutions.
• Track incidents, changes, and problems using call logging software.
• Collaborate on project teams and be available for occasional off-hours work.

What We’re Looking For:

• Strong written and verbal communication skills.
• Solid customer service and collaborative team orientation.
• Excellent analytical thinking and detail awareness.
• Ability to prioritize effectively in fast-paced environments.
• Working knowledge of ITIL principles.
• Ability to write basic queries in MS SQL.
• Proficiency in Microsoft Project, Visio, PowerPoint, and Office tools.
• Understanding of current IT standards and best practices.

Qualifications and Experience

• Associate Degree in Information Technologyor 2 years of IT industry experience.
• Minimum 2 years of hands-on application administration experience.
• Technical certifications and ITIL v4 preferred.
• Equivalent combinations of experience, training, and education considered.
• This role requires a two-year minimum term and successful completion of a structured training plan.

The Clerk's office offers a competitive benefits package including:

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer for Public Service Loan Forgiveness Program

Applicants must be authorized to work for ANY employer in the U.S. Our organization is unable to sponsor or takeover sponsorship of an employment Visa.

Note: Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.