Appliances Sales Specialist — Tech & Customer Experience Pro

Best Buy; Traverse City (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement ресур

Support for your physical and mental?

Job summary

The Retail Sales Specialist in our appliances department at Best Buy helps customers identify needs, demonstrates products and makes thoughtful recommendations. We provide training to become an expert on kitchen and laundry appliances and their specifications, features, and benefits.

You’ll engage customers, answer questions, complete transactions and contribute to a welcoming, high-performing store environment. Training and career growth are supported by Best Buy.

Qualifications

• 1 year of experience in sales, customer service, or related fields.
• Experience in building complex solutions in a selling environment could be beneficial.
• CRM experience is preferred.

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Skills

Customer service

Sales

Tools

CRM

Job description

The Retail Sales Specialist in our appliances department at Best Buy helps customers identify needs, demonstrates products and makes thoughtful recommendations. We provide training to become an expert on kitchen and laundry appliances and their specifications, features, and benefits.

You’ll engage customers, answer questions, complete transactions and contribute to a welcoming, high-performing store environment. Training and career growth are supported by Best Buy.