Appliance Sales Specialist - Kitchen & Laundry Expert

Best Buy; Waterloo (IA); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Retail Sales Specialist in the appliances department to engage with customers, learn their needs and provide excellent service. You will perform product demos, make recommendations, and complete transactions while staying up-to-date on kitchen and laundry appliance features and benefits.

Responsibilities include driving sales, handling inquiries and returns professionally, maintaining merchandising standards, and training fellow staff.

Qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields.

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Stay informed about the latest technology trends and products through continuous learning and professional development.
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience.
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively.
• Maintain department merchandising and readiness to serve customers.
• Train other sales floor personnel on how to be successful in the department.

Skills

Customer service

Sales

CRM experience

Tools

CRM software

Job description

Best Buy is seeking a Retail Sales Specialist in the appliances department to engage with customers, learn their needs and provide excellent service. You will perform product demos, make recommendations, and complete transactions while staying up-to-date on kitchen and laundry appliance features and benefits.

Responsibilities include driving sales, handling inquiries and returns professionally, maintaining merchandising standards, and training fellow staff.