Appliance Sales Specialist – Kitchen & Laundry Expert

Best Buy; Washington; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Well-being support

Job summary

Best Buy is seeking a Retail Sales Specialist in our appliances department to engage with customers, learn their needs and provide excellent service. You’ll perform product demos and make helpful recommendations, with training to become an expert on kitchen and laundry appliances.

You will handle transactions, stay informed on the latest technology trends, and support customers through inquiries, returns and time-management.

Qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Skills

Customer service

Sales

Communication

Tools

CRM software

Job description

Best Buy is seeking a Retail Sales Specialist in our appliances department to engage with customers, learn their needs and provide excellent service. You’ll perform product demos and make helpful recommendations, with training to become an expert on kitchen and laundry appliances.

You will handle transactions, stay informed on the latest technology trends, and support customers through inquiries, returns and time-management.