Appliance Technician

The Aaron's Company, Inc.; Phoenix (AZ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Paid time off (PTO)

Medical, dental and vision insurance

401(k) plan with matching

Job summary

The Aaron’s Company, Inc. is seeking an Appliance Technician in Phoenix to diagnose, repair and document service orders for consumer appliances in our service center, following manufacturer specs and warranty status where applicable.

You will calculate estimates on non-warranty repairs, review part information, read schematics, and maintain a safe, clean work environment while collaborating with store teams and using service software and vendor sites.

Qualifications

• Knowledge of most common consumer electronics and/or appliances.
• Experienced in trouble shooting to modular level.
• Ability to read schematics, research part and product information.
• Basic PC skills with the ability to navigate service software and vendor websites.
• No minimum experience required.
• 2 years of technical experience preferred.
• Type I EPA Certification preferred for appliance technicians.

Responsibilities

• Ensures accurate documentation of service orders.
• Maintains a safe and clean work environment.
• Performs repairs in accordance with manufacturer specs and in a timely efficient manner.
• Communicates with retail store associates on product usage and training.

Skills

Electronics knowledge

Troubleshooting

Schematics reading

PC proficiency

2 years technical experience

No minimum experience

Education

EPA Type I Certification

Job description

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

Appliance Technician

Hourly range for this role is $24.00 to $29.00 per hour*.

Overview

To perform accurate diagnoses and repair of consumer appliances in the Service Center. Properly complete all necessary service orders / paperwork associated with the repair. Calculate estimates on all non-warranty repairs. Research product, part information, and determine warranty status.

Benefits

• Paid time off, including vacation days, sick days, and holidays
• Medical, dental and vision insurance
• 401(k) plan with contribution matching

What You Need

• Knowledge of most common consumer electronics and/or appliances
• Experienced in trouble shooting to modular level
• Ability to read schematics, research part and product information
• Basic PC skills with the ability to navigate service software and vendor websites
• No minimum experience required
• 2 years of technical experience preferred
• Type I EPA Certification preferred for appliance technicians

What You’ll Do

• Ensures accurate documentation of service orders
• Maintains a safe and clean work environment
• Performs repairs in accordance with manufacturer specs and in a timely efficient manner
• Communicates with retail store associates on product usage and training

Additional Requirements

• Strong time management skills
• Strong mechanical aptitude
• Strong PC skills

Physical Requirements

Effective communication with associates, supervisors/managers, and customers as required.

• Bending/Stooping: Frequently (activity or condition exists from 1/3 to 2/3 of time)

Climbing

• Not Present

Lifting Weight

• Ability to lift up to 40 lbs., independently and greater than 40 lbs. with assistance

Pushing/Pulling

• Frequently (activity or condition exists from 1/3 to 2/3 of time)

Sitting

• Occasionally (activity or condition exists up to 1/3 of time)

Standing

• Frequently (activity or condition exists from 1/3 to 2/3 of time)

Walking

• Frequently (activity or condition exists from 1/3 to 2/3 of time)

This is an exempt role, paid a salary wage. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Benefits vary based on full- and part-time employment status.

Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [e-mail]. Aaron's is an Equal Opportunity Employer.

About Aaron’s

At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.