Appliance Service Technician - Miami, Florida

MissionHires; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

401k

Paid Vacation and Sick Time

Job summary

MissionHires in Miami, Florida is seeking a dynamic Appliance Service Technician to provide high-quality repair services and support for customers. The ideal candidate has 3+ years of experience in appliance repairs and must be skilled in diagnosing and repairing electronic systems.

This position offers multiple benefits, including health insurance and a great working environment. Join us to help deliver elevated customer service throughout their service journey.

Qualifications

• 3+ years’ experience with household appliance repairs and field experience.
• Ability to diagnose electronic and electrical systems.
• Valid driver’s license and clean driving history.

Responsibilities

• Provide on-site high-quality repair services and maintenance.
• Diagnose appliance problems and install new parts.
• Maintain complete service job reports and fulfillment of guidelines.

Skills

Household appliance repairs

High-End and Luxury Appliances

Diagnosing electronic and electrical systems

Reading technical documents

Knowledge of electrical circuits

Education

Technical degree in mechanics, electronics or refrigeration

Residential Appliance Technician Certification

Job description

We are seeking a dynamic, proactive, technically oriented, and customer-focused individual to join our team as a Appliance Service Technician. The successful candidate will play an important role in serving our customers by providing elevated services and support during the service steps of their journey with our products and services.

Responsibilities

• Provide on-site (customer homes) high-quality repair services, maintenance, installations, and pre-installation visits
• Effectively diagnose appliance problems and provide repair, installing new parts
• Evaluate parts breakdown (Exploded View) to order parts via Spare Parts Department
• Control spare parts truck stock
• Maintain complete service job reports, fulfilling all Corporate Guidelines, for all jobs provided
• Work with our customer service team to schedule services and close all jobs scheduled
• Create technical reports for specific cases whenever required by management
• Participate in Corporate and Manufacturers in-person Trainings (locally or internationally) twice a year
• Participate in Corporate and Manufacturers’ virtual Trainings whenever required by management
• Keep the NPS personal score of a minimum of +38
• Report to the Subsidiary Service Manager, following all guidelines required for this position

Requirements

• Proven 3+ years’ experience with household appliance repairs with field experience
• Experience with High-End and Luxury Appliances is preferred
• Sealed System experience on domestic refrigeration is a plus.
• Ability to diagnose electronic and electrical systems and to read, interpret and utilize Electrical diagrams, technical documents and service manuals.
• Knowledgeable about electrical and electronic circuits
• Technical degree in mechanics, electronics or refrigeration.
• Residential Appliance Technician Certification (Nastic) or General Electrician License is preferred but not required.
• Need a valid driver’s license and clean driving history.

Work Conditions

• Drive for 2+ hours/day
• Lift up to 50lbs
• Constant bending, kneeling
• Standing for long periods of time (8+ hours)
• English bilingual proficiency – mandatory
• Spanish and/or Portuguese bilingual proficiency – preferred

Benefits

• Health, Vision, and Dental Insurance
• Great working environment
• 401k
• Paid Vacation and Sick Time
• Uniforms
• Safety Equipment