Appliance Service Technician

Work With Your Handz; Silver Spring (MD); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Comprehensive health insurance (medical, dental, vision)

401(k) with employer match

Performance bonuses

Paid time off

Job summary

Work With Your Handz is hiring an Appliance Service Technician in Silver Spring, MD. The ideal candidate will have at least 3 years of appliance repair experience and necessary certifications. Responsibilities include in-home diagnostics and repair while maintaining high-quality customer service.

This full-time position offers a competitive pay range of $24 to $30 per hour based on experience, comprehensive benefits including health insurance, performance bonuses, and a 401(k) plan.

Qualifications

• 3+ years of Appliance Repair experience preferred.
• Clean driving record and valid driver's license are required.
• Ability to lift/move products weighing 50+ lbs.

Responsibilities

• Provide in‑home diagnosis and repair of various home appliances.
• Maintain high‑quality customer service and care.
• Advise customers on appliance operation to extend product life.

Skills

Appliance Repair

Communication Skills

Troubleshooting

Customer Service

Education

Required Certifications: Refrigeration, Sealed System Certified

Tools

Basic Hand Tools

Job description

Job Title: Appliance Service Technician

Job Location: Silver Spring, MD

Job Description

We are currently seeking a professional, highly self‑motivated Appliance Service Technician. As an Appliance Repair Technician, you will be responsible for the quality and efficient maintenance and repair of appliances, develop new clients by identifying opportunities to sell additional products, and maintain excellent attendance, punctuality, and a positive attitude.

Essential Functions

• Provide in‑home diagnosis and repair of various home appliances.
• Maintain high‑quality customer service and care.
• Advise customers on the proper operation of their products to extend the life of the appliances.
• Provide cost estimates for repairs and collect payment and/or payment information from customers for work performed.
• Utilize laptops/tablets to complete daily service tickets and other reports as required.
• Meet key performance indicators and/or productivity goals.
• Maintain company‑provided vehicle and uniforms.
• Perform various other duties as assigned.

Qualification Requirements

• 3+ years of Appliance Repair experience preferred.
• Required Certifications: Refrigeration, Sealed System Certified.
• Working mechanical knowledge, including the use of a computer, tools, and test equipment.
• Ability to effectively communicate both verbally and in writing.
• Must possess and maintain a valid driver’s license and clean driving record.
• Clean background check and drug test.
• Must be at least 18 years of age.
• Ability to lift/move products weighing 50+ lbs.

Physical Demands

The employee will be required to stand, walk, sit, reach overhead, climb or balance, stoop, kneel, crouch or crawl. The employee must also be able to lift and/or move a minimum of 50 lbs.

Position Details

• Job Type: Full‑Time.
• Compensation: $24 – $30 an hour, based on experience.
• Schedule: Monday‑Friday, rotating Saturdays.

Benefits

• Comprehensive health insurance (medical, dental, vision).
• Basic life insurance with short‑term and long‑term disability.
• Company vehicles provided once technicians are released on their own (after training).
• Performance bonuses.
• 401(k) enrollment with employer match.
• Paid time off (vacation, sick and safe leave, and some holidays).

Equal Employment Opportunity Statement

Work With Your Handz and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.