Appliance Service Technician – Home Install & Repair

RPMGlobal; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid vacation and sick leave

Ongoing product training

Company vehicle for eligible positions

Job summary

A leading home appliance manufacturer in Houston is seeking a Junior Service Engineer to repair and maintain appliances in homes and businesses. This entry-level position requires 0-2 years of experience, with a focus on customer service and strong communication skills. The role involves assisting senior technicians, maintaining accurate records, and ensuring customer satisfaction. Candidates should be self-motivated and able to work independently. Competitive compensation and comprehensive benefits are offered.

Qualifications

• 0-2 Years Appliance Service Technician experience required.
• 0-2 Years Customer Service Role experience required.
• Ability to explain actions taken to customers in an understandable and logical manner.
• Self-disciplined and motivated with the ability to work with minimal supervision.

Responsibilities

• Repair appliances in consumers’ homes and business.
• Assist Field Service Technicians in repairs and maintenance.
• Send progress updates to technicians and supervisors.
• Help install assigned appliances as directed.
• Maintain accurate records of completed repairs.

Skills

Excellent customer relations skills

Excellent verbal and written communication skills

Mechanical aptitude

Functional basic math skills

Effective organization and time management skills

Ability to complete multiple repairs/installations daily

Basic hand tools

Education

Two Year College Technical Trade school

Job description

A leading home appliance manufacturer in Houston is seeking a Junior Service Engineer to repair and maintain appliances in homes and businesses. This entry-level position requires 0-2 years of experience, with a focus on customer service and strong communication skills. The role involves assisting senior technicians, maintaining accurate records, and ensuring customer satisfaction. Candidates should be self-motivated and able to work independently. Competitive compensation and comprehensive benefits are offered.