Appliance Service Specialist

Black-Peak Inc.; Kentucky; On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Vehicle allowance ($600)

Company credit card

Job summary

Black-Peak Inc. is seeking an Appliance Service Specialist to perform installation, repair, and maintenance for commercial appliances at customer sites.

The role covers travel to locations across Ohio and nearby states, with a home-based base in an Ohio area and regional travel required. You will troubleshoot mechanical and electrical issues, using hand and power tools, and you will install payment card systems, test functionality, and maintain detailed service records.

Qualifications

• 2+ years in installation, service and repair of commercial or residential laundry equipment.
• HVAC, laundromats, kitchen, restaurants, etc. experience is a plus, including plumbing.
• Experience with light electrical, plumbing, and mechanical work.
• Rigging experience is a plus.
• Must travel regionally to OH, KY, MI & IN.
• Must have a clean/valid driver’s license and record.
• Must be able to pass pre-employment screening.

Responsibilities

• Deliver and install commercial appliances at customer locations.
• Install and set up payment card systems on vending and coin store machines.
• Test the functionality of newly installed equipment.
• Examine appliances and identify the cause of appliance breakdowns.
• Diagnose, repair, or replace defective or damaged appliance components including power supplies, belts, resistors, fuses, and heating elements.
• Perform preventative maintenance on appliances.
• Advise customers on how to use appliances correctly.
• Maintain an accurate record of all items/parts used to repair, replace, or maintain appliances.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Hand tools

Customer service

Communication skills

Travel readiness

Driver's license

Pre-employment screening

Tools

Multimeters

Volt meters

Job description

Appliance Service Specialist

Job ID: AST-OH

Location: Ohio based with regional travel (based from home in one of the following areas; Cincinnati, Cleveland, Akron or Columbus area)

Salary: $30 hourly + Overtime+ $600 vehicle allowance

In this role you will perform all repair, installation, and maintenance duties required by our distributors and customers. To be successful as an Appliance Service Specialist, you should be able to troubleshoot both mechanical and electrical concerns and comfortable using all hand / power tools. You should also be able to demonstrate excellent diagnostic and problem-solving skills as well as achieve exceptional customer service.

In this role you will be traveling to client sites regionally in; Ohio, Kentucky, Michigan & Indiana

Responsibilities:

• Deliver and install commercial appliances / equipment at customer locations.
• Install and set up payment card systems on vended and coin store machines.
• Test the functionality of newly installed equipment.
• Examine appliances and identify the cause of appliance breakdowns.
• Diagnose, repair, or replace defective or damaged appliance components including faulty power supplies and hoses, malfunctioning drive belts, faulty thermal resistors, and thermal fuses, and broken heating elements.
• Perform preventative maintenance work on appliances.
• Advise customers on how to use appliances correctly.
• Maintain an accurate record of all items/parts used to repair, replace, or maintain appliances

Qualifications:

• 2+ years of experience in installation, service and repair of commercial or residential laundry equipment (washing machines, dryers)
• Industry experience in HVAC, commercial laundromats, residential or commercial laundry, kitchen, restaurants etc. is a plus – must including plumbing
• Experience with light electrical, plumbing, and mechanical applications
• Rigging experience is a plus
• Mechanical troubleshooting
• Electrical Troubleshooting – experienced with Multimeters, Volt meters, etc
• The ability to use various hand tools
• Excellent problem-solving skills
• Effective communication skills
• Exceptional customer service skills
• Must be able to travel regionally to customer sites in OH, KY, MI & IN
• Must have a clean / valid driver’s license and record (no: suspensions, speeding violations, accidents etc)
• Must be able to pass pre-employment screening

Benefits:

Comprehensive health benefits package including medical and dental plans as well as 401(k) as well as a $600 car allowance and company credit card.