Appliance Sales Specialist — Master Demos & Customer Growth

Best Buy; Billings (MT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Training program

Job summary

Best Buy in Billings, MT is seeking a Retail Sales Specialist in the appliances department who will engage with customers, learn their needs, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on kitchen and laundry appliances, including specifications, features and benefits.

You’ll gain hands-on knowledge through ongoing training to stay current with the latest appliances and technology trends, deliver exceptional service, handle

Qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields.
• Experience selling premium products, luxury brands or custom design environments.
• 1 year of experience in CRM.

Responsibilities

• Engage with customers in the appliances department to support the shopping experience, complete transactions, drive profitable growth and achieve sales goals.
• Perform product demos and provide recommendations to customers.
• Stay informed about the latest technology trends and products through continuous learning and professional development.
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience.
• Train other sales floor personnel on how to be successful in the department.
• Maintain department merchandising and readiness to serve customers.

Skills

Sales experience

Customer service

Time management

Tools

CRM

POS systems

Job description

Best Buy in Billings, MT is seeking a Retail Sales Specialist in the appliances department who will engage with customers, learn their needs, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on kitchen and laundry appliances, including specifications, features and benefits.

You’ll gain hands-on knowledge through ongoing training to stay current with the latest appliances and technology trends, deliver exceptional service, handle