Appliance Sales Specialist: Demos, CRM & Customer Growth

Best Buy; Elkridge (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings and retirement

Support for well-being

Job summary

Best Buy in Elkridge, MD is seeking a Retail Sales Specialist in the appliances department to engage with customers, demonstrate products and recommend solutions. You will receive training to become an expert on kitchen and laundry appliances, including specs, features and benefits.

The role emphasizes continuous learning, handling inquiries and returns, time management, and maintaining department merchandising to assist customers throughout the shopping journey.

Qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields.

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Skills

Sales experience

Job description

Best Buy in Elkridge, MD is seeking a Retail Sales Specialist in the appliances department to engage with customers, demonstrate products and recommend solutions. You will receive training to become an expert on kitchen and laundry appliances, including specs, features and benefits.

The role emphasizes continuous learning, handling inquiries and returns, time management, and maintaining department merchandising to assist customers throughout the shopping journey.