Appliance Repair Technician — Premium Home Service Pro

Miele USA; San Francisco (CA); On-site; USD 50,000 - 69,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401k with company match

PTO + holidays

Discounted gym membership

Employee Purchase Program

Wellness programs

Life & disability insurance

Job summary

Miele USA in San Francisco is seeking an Appliance Repair Technician to represent our premium brand at customer locations. You will diagnose, troubleshoot and repair domestic premium appliances, ensuring safe operation and customer satisfaction.

The role requires 100% local daily travel, a valid driver’s license, and a high school diploma or GED. You’ll work with basic plumbing/electrical skills, MS Office, and strong communication to deliver outstanding service.

Qualifications

• 100% local daily travel required.
• A valid driver's license.
• High school diploma or GED.
• Knowledge of basic plumbing and electrical skills.
• Good computer skills with knowledge of Microsoft Office.
• Ability to apply concepts of basic math.
• Ability to read, write and comprehend instructions, correspondence, and memos in English.
• Ability to multi-task.
• Ability to work professionally with colleagues and be a team player.
• Ability to manage difficult customer situations.
• Must be self-motivated, customer-oriented person with excellent communication skills.

Responsibilities

• Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.
• Level and adjust equipment to include plumbing, gas and electrical connections.
• Install and instruct customers on the proper use of equipment.
• Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items).
• Complete all service calls and warranty documentation in an accurate and timely manner.
• Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required.
• Maintain the delivery truck in safe and working order.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Reading & writing English

Math basics

Problem solving

Self-motivated

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Miele USA in San Francisco is seeking an Appliance Repair Technician to represent our premium brand at customer locations. You will diagnose, troubleshoot and repair domestic premium appliances, ensuring safe operation and customer satisfaction.

The role requires 100% local daily travel, a valid driver’s license, and a high school diploma or GED. You’ll work with basic plumbing/electrical skills, MS Office, and strong communication to deliver outstanding service.