Appliance Repair Technician - Full & Part Time

Sears; Oconomowoc (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Appliance Repair Technician, where your problem-solving skills will shine. This role offers the chance to diagnose and repair essential home appliances, making you a hero in the eyes of grateful homeowners. Enjoy competitive hourly rates, comprehensive benefits, and ongoing training to enhance your skills. With opportunities for career advancement and a supportive work environment, you’ll be on the move, helping others while enjoying a fulfilling career. If you’re ready to make a difference and thrive in a dynamic role, this is the perfect opportunity for you.

Benefits

Comprehensive medical, dental, and vision coverage

401k match

Performance bonuses

Year-round work

Expert training

Peer mentoring

Career advancement

Tools provided

Qualifications

• Experience in repairing and diagnosing home appliances preferred.
• Ability to interpret technical texts and solve problems.

Responsibilities

• Travel daily to customer homes to diagnose and repair appliances.
• Deliver excellent customer service that exceeds expectations.
• Maintain company truck and manage parts efficiently.

Skills

Mechanical knowledge and aptitude

Customer service skills

Problem-solving skills

Communication skills

Ability to follow instructions

Education

High school diploma or equivalent

Tools

Testing and repair tools

Smartphone for parts ordering

Company vehicle

Job description

Appliance Repair Technician - Full & Part Time

1019907BR

Job Description

Appliance and Refrigeration Repair Technician

Why an Appliance Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

Why a career with Sears Home Services is right for you:

• Great hourly rates – $18 - $23 / hourly base rate, depending on experience, certification and location.
• Benefits – Comprehensive medical, dental, and vision coverage, plus an employer-paid health care subsidy for your dependent medical plans, up to $4,000 annually, prorated.
• 401k match – Contribute to a 401k plan with a 100% employer match on the first 3% of your salary.
• More earning opportunities – Performance bonuses and sales incentives available throughout the year.
• Year-round work – Sears’ large product range and cross-training keep technicians busy year-round.
• Expert training – Industry-leading training programs, including Sears Technical Institute’s 60 years of experience.
• Peer mentoring – Onboarding and ongoing mentorship to support your growth.
• Career advancement – Opportunities to grow and cross-train; average tenure exceeds 12 years.
• Tools Provided – Company vehicle, uniforms, specialty tools, mobile phone, and industry app that simplifies paperwork and offers technical support.

Responsibilities/Skills/Experience Requirements

Job responsibilities:

• Travel daily to customer homes to diagnose and repair appliances such as refrigerators, washers, dryers, dishwashers, and microwaves, maintaining high quality and efficiency.
• Deliver excellent customer service that exceeds expectations.
• Provide value-added solutions to improve customers’ homes.
• Maintain company truck and manage parts efficiently.
• Perform other duties as assigned.

Requirements:

• High school diploma or equivalent.
• Mechanical knowledge and aptitude, including testing and repair tools.
• Experience in repairing and diagnosing home appliances preferred.
• Ability to follow instructions and quality standards.
• Proficiency with smartphones, including for parts ordering.
• Successful passing of background and drug screening.
• Valid driver’s license for applicable states.
• Ability to travel up to 100%.
• Flexible hours, including overtime.
• Ability to interpret technical texts and solve problems.
• Excellent verbal and written communication skills in English.
• Physical ability to lift, carry, push, or pull up to 20 lbs constantly, 50 lbs frequently, and 100 lbs occasionally; ability to reach, handle, stand, walk, sit, and type; frequent bending, squatting, kneeling, twisting, climbing, and crawling; occasional overhead reaching.
• Ability to operate automatic transmission vehicles.