Appliance Repair Technician

AppleOne; Town of Henrietta (NY); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

401(k) with company match

Discretionary profit sharing

Health and dental insurance

Life insurance

Paid time off

On-the-job training

Team meals

Job summary

AppleOne Employment Services in Henrietta, NY is seeking an Appliance Repair Technician for a direct hire position. You will perform preventative maintenance, troubleshoot equipment, and support customers with professional service on-site.

The role emphasizes safety, teamwork, and long-term career growth in a stable, family-oriented organization. Ideal candidates have hands-on experience, strong mechanical aptitude, basic plumbing skills, and a customer-focused mindset, with the ability to

Qualifications

• 1–2 years of relevant repair, maintenance, appliance service, equipment service, or related hands-on technical experience.
• Strong mechanical aptitude and basic plumbing skills.
• Valid, clean New York State driver's license.
• Ability to lift and move up to 50 lbs.
• Basic computer skills and ability to complete digital documentation accurately.

Responsibilities

• Perform scheduled preventative maintenance to keep equipment operating reliably and reduce downtime.
• Troubleshoot mechanical, electrical, and basic plumbing issues on customer equipment.
• Install and remove equipment at customer locations as accounts change or service needs arise.
• Provide excellent customer service through clear communication, professionalism, and timely support.
• Accurately document service calls, repair times, parts used, and work completed.
• Collaborate with team members to meet service goals while following safety standards and company procedures.

Skills

Preventive maintenance

Troubleshooting

Customer service

Digital documentation

Lifting 50 lbs

NY driver license

Job description

Job Summary

We are seeking an Appliance Repair Technician for a direct hire opportunity in Henrietta, NY with a family-oriented organization in the food and beverage production industry. This role is ideal for a hands-on technician with strong mechanical aptitude, basic plumbing skills, and a customer-focused mindset.

As an Appliance Repair Technician, you will perform preventative maintenance, troubleshoot equipment issues, complete installations and removals, and support customers with professional service. This is a great opportunity to join a stable, long-standing company that values teamwork, safety, training, and long-term career growth.

The work environment is supportive, upbeat, and built around strong family values. Employees are valued for their contributions and can expect on-the-job training, positive leadership, team celebrations, and a culture focused on turning everyday service interactions into an exceptional customer experience.

Key Responsibilities

• Perform scheduled preventative maintenance to keep equipment operating reliably and reduce downtime.
• Troubleshoot and repair mechanical, electrical, and basic plumbing issues on customer equipment.
• Install and remove equipment at customer locations as accounts change or service needs arise.
• Provide excellent customer service through clear communication, professionalism, and timely support.
• Accurately document service calls, repair times, parts used, and work completed.
• Collaborate with team members to meet service goals while following safety standards and company procedures.

Compensation and Benefits

• Salary: $53,000 per year.
• Direct hire opportunity.
• 401(k) with company match.
• Discretionary profit sharing, up to 19% of salary.
• Health and dental insurance.
• Life insurance.
• Long-term and short-term disability.
• Paid time off.
• Aflac coverage.
• Free Slush Puppies and Eight O'Clock Coffee available all day.
• Team meals for achieving goals.
• Family picnics and Christmas party.
• Early Friday closing at 4 PM.
• On-the-job training and long-term career opportunities.

Required Qualifications and Skills

• Perform preventative maintenance and repair work on customer equipment.
• Troubleshoot mechanical, electrical, and basic plumbing issues.
• Install and remove equipment at customer sites.
• Maintain accurate digital service records and documentation.
• 1 to 2 years of relevant repair, maintenance, appliance service, equipment service, or related hands-on technical experience.
• Strong mechanical aptitude and basic plumbing skills.
• Ability to troubleshoot equipment issues using analytical and practical problem-solving skills.
• Valid, clean New York State driver's license.
• Ability to lift and move up to 50 lbs.
• Basic computer skills and ability to complete digital documentation accurately.
• Strong communication skills and a customer service-focused approach.
• Safe, efficient, dependable, and team-oriented work style.

Preferred Qualifications

• Experience servicing appliances, beverage equipment, food service equipment, vending equipment, refrigeration-related units, or similar customer-site equipment.
• Prior field service experience in a customer-facing repair or maintenance role.
• Familiarity with preventative maintenance schedules and service call documentation.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.