Appliance Repair Technician

Sears; Potomac (MD); On-site; USD 42,000 - 68,000; Full time

Job summary

Sears is seeking a skilled Appliance Repair Technician in Potomac, MD to diagnose and repair a range of home appliances, while delivering excellent customer service. This field role requires driving to customer sites, maintaining records, and staying updated on new appliance technologies.

The ideal candidate will have a high school diploma (or equivalent) with a repair certification preferred, strong troubleshooting, and the ability to work independently with flexible hours, including evenings

Qualifications

• High school diploma or equivalent; technical certification is a plus.
• Proven experience as an appliance repair technician or similar role.
• Strong troubleshooting skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid driver’s license and reliable transportation.
• Willingness to work flexible hours, including evenings and weekends as needed.

Responsibilities

• Diagnose and repair refrigerators, washers, dryers, and ovens.
• Provide exceptional customer service and clear repair updates.
• Maintain records of services performed and parts used.
• Stay current with appliance technologies and safety standards.
• Manage inventory of parts and tools.
• Assist in training junior technicians as needed.
• Field role with travel to customer sites; nights at home.

Skills

Troubleshooting

Customer service

Communication

Time management

Independent work

Education

High school diploma or equivalent

Technical certification in appliance repair

Job description

## OverviewWe are seeking a skilled and friendly Appliance Repair Technician to join our team in Potomac, MD. If you have a knack for fixing appliances and enjoy helping customers get their homes back in working order, this is the perfect opportunity for you! Our ideal candidate is not only technically proficient but also possesses excellent communication skills to ensure a positive customer experience.## ResponsibilitiesDiagnose and repair various household appliances, including refrigerators, washers, dryers, and ovens.Provide exceptional customer service by communicating clearly with clients about repairs and maintenance.Maintain accurate records of services performed and parts used.Stay up-to-date with industry trends and new appliance technologies.Ensure all work is completed in compliance with safety standards and regulations.Manage inventory of parts and tools necessary for repairs.Assist in training junior technicians as needed.QualificationsHigh school diploma or equivalent; technical certification in appliance repair is a plus.Proven experience as an appliance repair technician or similar role.Strong troubleshooting skills and attention to detail.Excellent communication and customer service skills.Ability to work independently and manage time effectively.Valid driver’s license and reliable transportation.Willingness to work flexible hours, including evenings and weekends as needed.This is a field role: the work happens at customer and job sites rather than at a single worksite, and you will be based within driving distance of the job location. Expect day trips to job sites, with most nights at home.