Appliance Repair Technician (1 Opening)

Grassroots Talent Solutions; Fairfax (VA); On-site; USD 32,373 - 75,768; Full time

Benefits offered by this job

Paid Training

Company vehicle and iPad

Health, Dental, and Vision benefits

Paid Time Off

Bonuses and Incentives

Fun Team Environment

Job summary

Grassroots Talent Solutions is looking for an Appliance Repair Technician in Fairfax, VA. This role emphasizes exceptional customer service and technical skills in diagnosing and repairing home appliances. You will be part of a fun team that values work-life balance with no nights or weekends!

With 4+ years in a technical field required, this position offers generous compensation, paid training, and health benefits after 90 days. If you enjoy troubleshooting and teaching others, this could be your future!

Qualifications

• 4+ years experience in a technical, electrical, or service industry.
• Valid driver's license and clean driving record.
• Previous experience in appliance repair is a plus.

Responsibilities

• Diagnose and repair home appliances.
• Provide cost estimates and communicate with customers.
• Serve as technical support for the team.

Skills

Exceptional Customer Service

Technical Support

Problem Solving

Efficiency

Punctuality and Reliability

Attention to Detail

Desire to Share Knowledge

Education

High school diploma or equivalent

Job description

Job Title: Appliance Repair Technician

Location: Fairfax, VA

Are you the technician others call when they are stuck? Do you get excited when teaching your knowledge of appliances to other technicians? Do you enjoy helping others and teaching your craft? Would you like to have a part in improving the home life of families in your community?

If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You'll enjoy working with our team. Oh, and did we mention no nights or weekends!

We'll also give you the ongoing training that you'll need.

Responsibilities:

As a Appliance Repair Technician, you are a key component in providing excellent customer service to our customers and our team of Appliance Repair Technicians.

• Diagnose and repair home appliances by troubleshooting, providing cost estimates, communicating with the customer, and collecting payments.
• Serve as a resource and technical support for the team.
• Effectively communicate with the office.

Key Competencies:

• Exceptional Customer Service: In this role, you are the face of the company. You get to show off your ability to deliver a great customer experience, showing empathy toward the customer. You are there to accurately diagnose and solve their problem so they can get back to running an efficient household.
• Getting from Diagnosis to Solution: You aren't just there to explain what's wrong - you also need to help the customer understand what needs to be done so that you can resolve their issues quickly.
• Quality of Work: This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets fixed correctly, the first time.
• Efficiency: In order to respond to all of our customer's needs for the day, you'll need to be efficient with your time and the speed at which you can complete repairs.
• Punctuality and Reliability: Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.
• Pride in the Details: If you keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports, you'll fit right in.
• Thirst for Knowledge: New appliances and features come out all the time, so there is a need for regular training. You aren't afraid to research new equipment and take advantage of training opportunities to expand your knowledge and skills.
• Desire to Share Knowledge and Skills: This role requires someone who truly enjoys teaching other technicians all of the skills listed above.

Requirements:

• 4+ years experience in a technical, electrical, or service industry
• High school diploma or equivalent
• Valid driver's license and clean driving record
• Previous experience of four years or more in appliance repair is a plus!

Benefits & Pay:

• After an initial training period where you'll be paid hourly, our technicians earn commission on their service calls. Our technicians are seeing compensation ranging from $23.50-$55 per hour based on commission or $1,100-$2,200 per week. If you're motivated to make money we have everything you need to make that happen.

What we have to offer:

• No nights or weekends: We value having a solid work-life balance. We work to make a living, without being overworked.
• Paid Training: We will train you and help you build a career. Our Appliance Academy is designed to take you from Apprentice to Master Technician quickly.
• Bonus & Incentives: We reward hard work with generous bonuses and incentive pay.
• Company-Provided Perks: We provide you with a company vehicle and iPad.
• Benefits: Health, Dental, and Vision benefits are offered after 90 days of employment.
• PTO: paid time off of 5 days per year to start
• Fun Team Environment: We stand by our culture and build our team with people that love what they do.

If you enjoy taking care of the customer, are awesome at troubleshooting, love working with your hands, and love sharing that knowledge with other technicians, a career with us as an Appliance Repair Technician could be your future!

Apply today!