Home Appliance Technician

100Hires, Inc.; Town of Berlin (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

100Hires, Inc. is seeking a licensed Home Appliance Technician to diagnose, repair and maintain residential appliances at customer locations in Wisconsin. You will troubleshoot complex issues, order parts, and ensure high-quality service with a focus on customer satisfaction.

The role requires strong communication, time management, and the ability to work independently while adhering to safety standards. Field travel within driving distance is expected, with most nights at home.

Qualifications

• High school diploma or equivalent; technical training in appliance repair is a plus.
• Proven experience as a home appliance technician or similar role.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Diagnose and troubleshoot issues with home appliances at customer sites.
• Perform repairs and maintenance on various appliances to ensure safe operation.
• Provide clear options and explanations to customers about repair choices.
• Maintain accurate service records and stay updated on repair techniques.

Skills

Troubleshooting

Communication

Time management

Independent work

Education

High school diploma or equivalent

Technical appliance repair training

Job description

OverviewWe are seeking a skilled and motivated Home Appliance Technician to join our team in Berlin, WI. If you have a passion for fixing appliances and enjoy working in a dynamic environment, this is the perfect opportunity for you! As a Home Appliance Technician, you will be responsible for diagnosing, repairing, and maintaining a variety of household appliances, ensuring our customers receive top-notch service and support.ResponsibilitiesDiagnose and troubleshoot issues with home appliances, including refrigerators, washers, dryers, ovens, and more.Perform repairs and maintenance on various appliances, ensuring they operate efficiently and safely.Provide exceptional customer service by communicating effectively with clients about their appliance issues and repair options.Maintain accurate records of service calls, repairs, and parts used.Stay updated on the latest appliance technologies and repair techniques.Work collaboratively with team members to enhance service delivery and customer satisfaction.Adhere to safety protocols and company policies while on the job.QualificationsHigh school diploma or equivalent; technical training in appliance repair is a plus.Proven experience as a home appliance technician or similar role.Strong troubleshooting and problem-solving skills.Excellent communication and interpersonal skills.Ability to work independently and manage time effectively.Valid driver's license and reliable transportation.Willingness to learn and adapt to new technologies and repair methods.EPA Type 1 or Universal preferredThis is a field role: the work happens at customer and job sites rather than at a single worksite, and you will be based within driving distance of the job location. Expect day trips to job sites, with most nights at home.You should be proficient in:Facilities Maintenance ExperienceMaintenance and Repair SkillsEquipment Repair & Maintenancehome appliance repair