Appliance Repair Technician

Kerenza; Oakland (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Appliance Repair Technician to join their growing team. This full-time position offers the chance to work with a variety of reputable brands, providing high-quality repair services while ensuring customer satisfaction. Ideal candidates will possess strong mechanical aptitude, excellent communication skills, and the ability to troubleshoot effectively. Enjoy the benefits of a take-home service vehicle, health insurance, and ongoing paid training, all while working in a supportive, climate-controlled environment. If you're ready to make a difference in the appliance repair industry, this is the opportunity for you!

Benefits

Health Insurance Plan

Retirement Plan

Paid Holidays

Paid Time Off

Take-home Service Vehicle

Gas Card

Tablet with Data Plan

Uniforms and Inventories Supplied

Ongoing Paid Training

No Nights or Weekends

Qualifications

• Minimum 1-year experience in appliance repair is required.
• EPA certificate is a plus but not mandatory.

Responsibilities

• Diagnose and repair major brands of kitchen and laundry appliances.
• Provide knowledgeable and courteous customer service.

Skills

Mechanical Aptitude

Troubleshooting

Communication Skills

Time Management

Customer Service

Education

High School Graduate or Equivalent

Tools

Tablet Technology

Specialty Tools

Job description

Kerenza Appliance Repair is a fast-growing company striving to set the standard for professionalism, expertise, and high levels of customer service in the appliance repair industry. We are an Authorized Service Center for many reputable brands such as Lacanche, Bertazzoni, U-Line, Liebherr, LG and Fisher & Paykel.

We are currently looking for an appliance repair technician with a minimum of 1-year professional experience. EPA certificate is a big plus but not mandatory.

As an Appliance Repair Technician, you are a key member of the team responsible for the quality and efficient repair service of major residential appliances. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers.

This is a full-time position. We service the greater SF Bay Area, but after your probationary period you will be given a service zone of only 1 or 2 counties depending on your location. You will be assigned a service vehicle that you can take home, a gas card, an iPad, and specialty tools.

After one year of proven track record, you may qualify for a base pay plus commission structure for higher earning potentials (upwards of $100K per year).

Specific Responsibilities:

1. Provide knowledgeable, courteous, and professional customer service
2. Accurately diagnose and repair major brands of kitchen and laundry appliances in customers’ homes
3. The ability to read, understand and navigate through information presented in schematics and diagrams
4. Research and specify parts needed for repairs
5. Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
6. Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
7. Complete invoices, daily route sheets, and weekly reports as required
8. Perform other duties as needed which may include cross-training in related positions

Job Requirements:

1. Mechanical Aptitude
2. High school graduate or equivalent
3. Valid Driver's License with a clean record
4. Must be at least 18 years of age
5. Proficiency to navigate tablet-based technology
6. The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
7. Must be able to pass background and drug test

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Benefits:

1. Health Insurance Plan
2. Retirement Plan
3. Paid Holidays
4. Paid Time Off
5. Take-home Service Vehicle
6. Gas Card
7. Tablet with Data Plan
8. Uniforms and Inventories Supplied
9. Ongoing Paid Training
10. No Nights or Weekends and No On-Call Shifts
11. Mostly indoor, climate-controlled work environments

We are actively interviewing for this position - Apply today and our hiring manager will follow up!