Appliance Delivery & Installation Technician

Best Buy

Roanoke (VA)

On-site

USD 32,000 - 52,000

Full time

5 days ago

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Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking an Appliance Delivery Helper (Deliver Experience Cadet) to assist with delivery, installation, repair and haul-away of appliances and electronics. You’ll lead parts of jobs, protect homes during entry, and ensure a seamless customer experience with product placement and services.

Responsibilities include coordinating with crew, handling inventory and vehicle maintenance, processing payments, and supporting in-store repairs.

Qualifications

6 months of customer service, sales, installation, or large product delivery experience.
Current, valid driver’s license.
Have and maintain a driving record that meets Best Buy’s safety standards.
Ability to lift 350 pounds individually or 700 pounds as a team with tools.
Be at least 21 years old.
Acquire and maintain any state or local licensing within 90 days of hire.

Responsibilities

Attend to appointments individually or lead a two-person crew up to 30% of the time, performing basic installation and repair of home theater equipment and appliances.
Determine best way to bring major appliances into homes, including measuring and protecting areas and detaching doors if needed.
Remove and re-install doors and panels as necessary.
Provide a seamless client experience with advice on product placement and services.
Manage inventory and vehicle maintenance in partnership with team members.
Process paperwork and payment, provide feedback to store teams and complete in-store repairs.