Appliance Delivery Installation Technician

Probst Refrigeration & Heating; Effingham (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Installation Technician to join their dynamic team. In this role, you will be responsible for a variety of HVACR installation tasks across industrial, commercial, and residential settings. The ideal candidate will possess strong communication skills and the initiative to engage with customers effectively. You will work closely with other technicians and management to ensure high-quality service delivery. This position offers the chance to develop your skills through training and hands-on experience in a supportive environment. If you are passionate about HVACR and dedicated to customer satisfaction, this opportunity is perfect for you.

Benefits

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Qualifications

• High school graduate with HVACR program completion required.
• 1+ years of HVACR experience as technician or installer.

Responsibilities

• Perform HVACR installations efficiently and independently.
• Assist in training new employees on installation protocols.
• Conduct point-of-work sales for IAQ services and components.

Skills

HVACR Installation

Customer Communication

Sales Techniques

Problem-Solving

Education

High School Diploma

Post-secondary HVACR Program

Job description

Benefits:

• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development

Job Overview:

The Installation Technician reports to the Installation Manager and is responsible for performing a range of HVACR installation jobs for industrial, commercial, and residential customers. Customer-based activities require an individual possessing traits of decisiveness, initiative, tact, judgment, integrity, dependability, and the ability to communicate in a technically credible manner. Job-related contact can occur with virtually all demographic groups, with the majority of working contacts being customers, other Probst Refrigeration & Heating technicians, the Installation Manager, the Estimator and the Parts Runner.

Representative Duties Include:

• Serving as a member of ad hoc Installation Department teams which are organized to conduct HVACR installation jobs in an efficient and timely manner.
• Performing routine HVACR installation activities without direct oversight or on-site assistance.
• Assisting Senior Installation Technicians in training of new Probst Refrigeration & Heating employees on installation related subjects, including callback prevention and installation protocols.
• Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and referrals for the Probst Refrigeration & Heating sales staff.
• Conducting non-installation work in support of the IAQ and Service Departments, as assigned.
• Performing related duties as directed by the Installation Manager.

Job Qualifications:

• High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
• One or more years of successful and full-time HVACR experience, either as a service or commercial installation technician.
• Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and clearly communicate with residential, commercial, and industrial customers, suppliers, and other Probst Refrigeration & Heating employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions existent in (state).
• Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts.
• Current (state) operator's license and the ability to operate all types of vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Probst Refrigeration & Heating insurance carrier.
• Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.