APPL ANALYST SR

Covenant-Health; Knoxville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Covenant Health in Knoxville, TN seeks a Senior Application Analyst to define, implement, and support software applications across IT care management and perioperative teams. You will interface with end-users and other IT groups to identify and resolve application issues and lead upgrade initiatives.

Responsibilities include creating specifications, maintaining integration points, ensuring data quality, and coordinating project activities.

Qualifications

• Minimum six (6) years Information Systems or relevant functional area.
• Two (2) years of IT project management experience.
• Professional/clinical licensure (RN, ARRT, etc.) may be required based on assigned applications.

Responsibilities

• Formulate / define solution scope and objectives based on user needs.
• Prepare detailed specifications for configuration, tables, scripts or programs.
• Analyze and revise existing system logic and document as necessary.
• Build and maintain application integration points.
• Lead application software version upgrades and modifications.
• Assist in establishing systems analysis, programming, and computer operations priorities.
• Ensure data quality through audits and resolving data conflicts.
• Oversee project phases and coordinate resources and schedules.
• Document specifications including data and job flows.
• Develop deep understanding of products to support customers.
• Work with vendors to design and code enhancements to applications.
• Act as customer advocate with Vendor development.
• Identify opportunities for automation to satisfy information needs.
• Provide reports, information, and data files.

Skills

IT project management

Education

AS in computer-related field

Job description

Overview

Senior Application Analyst, IT Care Manager Support, Perioperative Team

Full Time, 80 Hours Per Pay Period, Day Shift

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10hospitals,outpatient and specialtyservices,andCovenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.

Position Summary:

Under general direction, responsible for defining, implementing, and supporting software applications, and interfacing with end-users and other IT groups to identify and resolve application issues.

Responsibilities

• Formulate / define solution scope and objectives based on user needs. Devise / modify solutions to solve highly complex problems considering technical environment and business needs.
• Prepare detailed specifications from which applications may be configured, tables built, scripts or programs written.
• Analyze and revise existing system logic difficulties and document as necessary.
• Build and maintain application integration points.
• Lead application software version upgrades and modifications.
• Assist in establishing systems analysis, programming, and computer operations priorities in order to provide effective service to all application users.
• Responsible for quality control and auditing of databases to ensure accurate and appropriate use of data. Work directly with users of data to resolve data conflicts and inappropriate data usage.
• Oversees a small project or phases of a larger project. Responsible for coordinating activities of project team, identifying appropriate resources needed, and developing schedules to ensure timely completion of project.
• Document specifications including job flows and data flows.
• Develop and maintain deep understanding (application and technical environment) of products in order to effectively support customers,
• Work with Vendors to design and code enhancements to applications.
• Act as customer advocate with Vendor development.
• Identify opportunities for effectively satisfying enterprise information needs through automation.
• Provide reports, information, and data files.
• Other duties/projects as assigned.

Qualifications

Minimum Education

AS in computer-related field or equivalent combination of education and experience

Minimum Experience

Minimum of six (6) years Information Systems or relevant functional area. Requires demonstrated deep understanding of technical computer operations in a client/server environment (for assigned applications). Two (2) years of IT project management

experience.

Licensure Requirement

Professional/clinical licensure (RN, ARRT, etc.) may be required based on assigned applications.