Appeals Representative

Staffmark; Knoxville (TN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, and vision benefits

Life and disability insurance

401(k) plan

Job summary

Staffmark in Knoxville, TN is hiring an Appeals Representative to support daily office operations and manage denial appeals with accuracy. The role requires reviewing denied claims, preparing appeals, and coordinating with insurance carriers in a professional office setting.

You will maintain organized records, handle multiple priorities, and provide customer-focused service while using ICD-10/CPT-4 knowledge and MS Office proficiency. This full-time position offers competitive pay and benefits.

Qualifications

• High school diploma or GED required.
• Associate degree, business coursework, or administrative support training preferred.
• 2+ years of medical billing experience preferred
• Experience researching claim denials and Accounts Receivable preferred
• Knowledge of healthcare reimbursement guidelines, ICD-10, CPT-4 coding, and appeals processes preferred
• Proficient in Microsoft Office

Responsibilities

• Review denied claims and determine appropriate next steps based on payer requirements
• Prepare and submit appeals with supporting documentation
• Maintain knowledge of insurance carrier appeal guidelines
• Track and follow up on outstanding claims
• Identify recurring claim issues and report processing errors
• Perform additional duties as assigned

Skills

Microsoft Office

ICD-10/CPT-4 knowledge

Education

High school diploma or GED

Associate degree or administrative support training

Job description

Now hiring for an Appeals Representative

Location: Knoxville, TN

Pay Rate: $18.00 per hour

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Office Ninja Wanted – Sharp, Swift, and Super Organized

You’re the one who keeps everything on track, from schedules to supplies to smiling faces. In this Appeals Representative role, your multitasking magic and positive energy make you the heartbeat of the office. You’ll handle the details that keep everyone moving and make it all look effortless.

Looking for Appeals Representative jobs in Knoxville where organization and communication keep everything running smoothly? This opportunity lets you support daily business operations, coordinate administrative tasks, and help teams stay productive in a professional office environment.

Education Requirements

• High school diploma or GED required.
• Associate degree, business coursework, or administrative support training preferred.

Experience Requirements

• 2+ years of medical billing experience preferred
• Experience researching claim denials and Accounts Receivable preferred
• Knowledge of healthcare reimbursement guidelines, ICD-10, CPT-4 coding, and appeals processes preferred
• Proficient in Microsoft Office

Job Duties

• Review denied claims and determine appropriate next steps based on payer requirements
• Prepare and submit appeals with supporting documentation
• Maintain knowledge of insurance carrier appeal guidelines
• Track and follow up on outstanding claims
• Identify recurring claim issues and report processing errors
• Perform additional duties as assigned

Physical Capabilities

• Ability to remain seated or stand for extended periods while performing office tasks.
• Frequent use of computers, telephones, and other standard office equipment.
• Occasional lifting or moving of office supplies and materials up to 20 pounds.
• Ability to communicate effectively with coworkers, customers, and visitors.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Professional Environment focused on teamwork, growth, and success.

“Had a great boss who was fair, good at managing our team. She understood life/work balance as long as you were getting your job done. Great communicator!” – Administrative Support Specialist, Staffmark

Step into a role where your organizational skills finally get the spotlight they deserve.

What You Will Do

As a Appeals Representative you will provide administrative support by coordinating schedules, maintaining records, preparing documents, answering communications, organizing files, and assisting coworkers with daily operational needs. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining a professional and customer-focused approach.

A Appeals Representative helps keep office operations running by managing administrative tasks, supporting communication, and organizing information across the workplace. This role requires accuracy, professionalism, and the ability to stay focused while handling multiple responsibilities.

The Appeals Representative often serves as a reliable point of contact for coworkers, customers, vendors, or visitors. Strong interpersonal skills, good judgment, and a helpful attitude are important for building trust and keeping daily activities on track.

This position is ideal for someone who enjoys structured work, solving routine problems, and making sure important details are handled correctly. A dependable Appeals Representative helps the entire team work more efficiently.