Apparel Sales & Customer Experience Associate

The Kroger Co.; Logan (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is hiring to create an outstanding customer experience through exceptional service. The role supports the department manager in reaching sales and profit goals and ensures a safe, clean environment that invites customers to return.

Responsibilities include answering questions about products, stocking and labeling merchandise, maintaining displays, and complying with health and safety codes. Strong communication and teamwork are essential.

Qualifications

• Provide friendly, helpful customer service and respond to questions.
• Maintain knowledge of department products to make informed suggestions.
• Label, stock and inventory department merchandise.
• Follow safety and store policies at all times.
• Assist with promotional ads and respond to product recalls.
• Handle cash and maintain cash control.
• Complete all paperwork according to company policy.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated.
• Gain and maintain knowledge of products and respond to questions and suggestions.
• Label, stock and inventory department merchandise.
• Stay current with ads and promotions.
• Observe shift operating hours and maintain department cleanliness.
• Model excellent customer service and maintain a clean, orderly department.
• Promote sales through announcements and merchandising.

Skills

Customer service

Merchandising

Product knowledge

Cash handling

Bilingual ability

Education

High school diploma or equivalent

Job description

The Kroger Co. is hiring to create an outstanding customer experience through exceptional service. The role supports the department manager in reaching sales and profit goals and ensures a safe, clean environment that invites customers to return.

Responsibilities include answering questions about products, stocking and labeling merchandise, maintaining displays, and complying with health and safety codes. Strong communication and teamwork are essential.