Apparel Retail Sales Associate

Family Center Farm & Home; Saint Joseph (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

Family Center Farm & Home in Saint Joseph, MO is seeking a Retail Sales Associate to greet customers, answer questions, and help them find products. You will drive sales by sharing knowledge and delivering friendly, efficient service on the floor.

Responsibilities include stocking shelves, organizing displays, processing freight, and maintaining a clean, inviting store. You will reinforce safety, follow company policies, attend punctually, and support daily operations while delivering

Qualifications

• Excellent customer service skills.
• Ability to communicate clearly and assist customers.
• Knowledge of sales procedures and product placement.

Responsibilities

• Provide exceptional customer service and greet customers.
• Answer questions, assist, and engage with customers.
• Inform customers of current promotions and guide them to products.
• Stock shelves and organize displays; assist with freight as needed.
• Maintain store cleanliness and safety; follow policies.
• Attend to attendance and punctuality; perform other duties as assigned.

Skills

Customer service

Sales knowledge

Time management

Communication

Job description

The Retail Sales Associate serves customers and supports daily operations by performing a wide range of tasks, including selling products, answering questions, and stocking shelves. The position represents the face of the company for customers and offers exceptional customer service with prompt, efficient, and courteous service.

Essential Duties and Other Responsibilities

• Provide exceptional customer service.
  • Greet, assist, and engage with customers helpfully and courteously.
  • Answer incoming phone calls and attend to customers simultaneously.
  • Inform customers of current sales and promotions.
  • Direct customers by escorting them to racks and counters.
• Complete general housekeeping of the store, including sweeping, mopping, and trash removal.
• Work with management to arrange and rotate items and displays on the sales floor, keeping merchandise organized and easily accessible to customers.
• Responsible for organizing, stocking, and restocking shelves with available products.
• Drive sales by engaging customers, sharing product knowledge, and recommending products.
• Reinforce safety by identifying unsafe conditions and reporting to management.
• Promote trust and respect among personnel.
• Participate in the freight process as needed.
• Operate the cardboard baler.
• Exhibit exemplary attendance and punctuality.
• Comply with company policies and procedures.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of principles and processes for providing exceptional customer service.
• Knowledge of customer service, sales, and marketing procedures.
• Knowledge of store procedures and proper use of equipment.
• Excellent communication and time management skills.
• The ability to actively look for ways to help people.
• The ability to act honestly and ethically.
• The ability to remain calm and react effectively in busy or high-stress situations.