Apparel/Relief Asst Dept Leader

Kroger; Salt Lake City (UT); On-site; USD 20,664,000 - 30,445,000; Full time

Job summary

Kroger’s Fred Meyer store seeks a capable leader to assist with department management, maximize financial opportunities, and stand in for the manager when needed.

The role emphasizes customer service, adherence to merchandising and safety standards, and promotion of company initiatives. Strong reliability and communication are essential.

Qualifications

• High school diploma or GED plus retail experience or related education
• Ability to pass drug test and work weekends/nights
• Proficiency with basic computer tools and store systems

Responsibilities

• Assist with the management of the department
• Sell products to customers; perform cashier functions
• Maintain compliance with merchandising, stockroom, and safety standards
• Verify ads are in stock and perform ad audits
• Follow company initiatives and reflect core values in daily work
• Complete incident reports and process donations when necessary
• Maintain awareness of daily sales and time/attendance follow-ups
• Support maintenance/repair needs and respond to customer comments/requests

Skills

Customer service

Cashier operations

Team collaboration

Time management

Attention to detail

Education

High school diploma or GED

Tools

Replenishment Management System (RMS)

Report Management and Distribution System (RMDS)

Microsoft Word

Microsoft Excel

Job description

Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant manager. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Sell products to customers; perform cashier functions
• Maintain compliance with the following: divisional signing, merchandising, recovery, fixtures usage and maintenance standards, divisional folding/hanging standards, stockroom standards, corporate policies, labor agreements (when applicable), freight receiving and freight stocking standards, and safety guidelines and standards
• Verify ads are in stock and perform ad audits
• Process and file mail
• Maintain compliance with Replenishment Management System (RMS) procedures
• Participate in shrink control guidelines and Electronic Article Surveillance (EAS) standards
• Maintain awareness of overstock/understock conditions
• Follow up on daily tours
• Verify daily follow up of Time and Attendance
• Maintain awareness of daily sales
• Identify and take appropriate action on all maintenance/repair needs
• Respond to verbal customer comments/complaints/requests
• Complete customer incident and associate incident/accident report forms, when necessary
• Process salvage and donations
• Complete call backs/verify credits
• Access on-line sales information
• Process Intersection Transfers
• Promote and follow Company initiatives
• All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• High school diploma or general education degree (GED) plus a minimum of six months Fred Meyer experience and one-two years related retail experience; or combination of relevant education and experience.
• Minimum 18 years of age/19 years of age in Alaska
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends/nights on a regular basis
• Ability to travel independently on a rare basis
• Maintain confidentiality
• Accuracy/attention to detail
• Familiarity with industry/technical terms/processes
• Ability to work within set time frames and fixed deadlines
• Ability to continue education
• Valid driver's license

Desired

• Knowledge of Fred Meyer policies, procedures, and organizational structure
• Proficiency with Microsoft Word and Excel, Report Management and Distribution System (RMDS), and current Company email
• Experience directing/participating on project teams
• Working knowledge of alarms, sprinklers, and printers