Apparel Customer Experience & Merchandising Associate

Fred Meyer; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Training & growth opportunities

Job summary

The Kroger Family of Companies is seeking a Customer Service Associate at our Portland location to create a welcoming environment, answer customer questions, stock and label merchandise, and support daily operations. The role emphasizes safety, accuracy, and continuous engagement with shoppers.

Responsibilities include staying updated on ads, assisting with product availability, and following company policies to ensure high standards of service and cleanliness in a busy store setting.

Qualifications

• Minimum 18 years of age.
• Must be able to meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.
• High school diploma or equivalent.
• Second language: speaking, reading and/or writing.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Label, stock and inventory department merchandise.
• Stay current with present, future, seasonal and special ads.
• Adhere to all local, state and federal health and civil codes.
• Promote sales through intercom announcements.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

Skills

Second language

Basic math

Education

High school diploma or equivalent

Job description

The Kroger Family of Companies is seeking a Customer Service Associate at our Portland location to create a welcoming environment, answer customer questions, stock and label merchandise, and support daily operations. The role emphasizes safety, accuracy, and continuous engagement with shoppers.

Responsibilities include staying updated on ads, assisting with product availability, and following company policies to ensure high standards of service and cleanliness in a busy store setting.