App Operations Manager

Great American Media; Arlington (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Health insurance

STD/LTD

Life insurance

AD&D

Pet Insurance

Paid time off

Job summary

Great American Media seeks an App Operations Manager to oversee the operational execution of streaming applications across connected TV, mobile, and web platforms. You will coordinate builds, certifications, and releases while collaborating with product, engineering, QA, and PMO to bring initiatives to market.

The role requires 3–5+ years in OTT app ops, strong organizational skills, and experience with multiple storefronts and SDKs. Some evenings or weekends may be required to support releases.

Qualifications

• Bachelor’s degree in CS, IS, business, or related field or equivalent practical experience.
• 3–5+ years supporting mobile, Connected TV, or streaming apps.
• Experience managing app builds, releases, and validation.

Responsibilities

• Manage operational lifecycle of streaming apps across TV, mobile, and web.
• Coordinate builds, QA, and production releases with cross-functional teams.
• Maintain SDKs, platform certification, and App Store listings.
• Support in-app purchases, pricing, and storefront compliance.
• Monitor updates across Roku, Apple, Google, Amazon, Samsung, LG, Vizio, etc.

Skills

Project coordination

Cross-functional collaboration

Jira/Confluence

Agile/Scrum

OTT/SVOD platforms knowledge

Roku experience

Education

Bachelor’s degree in CS/IS/Business

Tools

App Store Connect

Google Play Console

Roku Developer Dashboard

Amazon Appstore

Samsung Seller Office

LG Seller Lounge

Job description

Great American Media is home to the family-friendly and faith driven portfolio of brands Great American Family, Great American Faith & Living, and Great American Pure Flix. We are committed to providing an uncompromised, uplifting environment that celebrates Faith, Family, and Country for the entire family. We are dedicated to our audience, and we believe that strong brands and high-quality programming create an unparalleled fan experience across the Great American Media portfolio.

We are seeking a growth-centric, excellence-focused App Operations Manager to join our team. Ideal candidates will be able to work onsite at our Texas Headquarters (Arlington, TX 76006) or New York Office (New York, NY 10019). Depending on the candidate’s location, we may consider a fully remote position.

Job Purpose

The App Operations Manager is responsible for the operational management of Great American Media's streaming applications across Connected TV, mobile, and web platforms. Reporting to the Product organization, this role ensures applications are properly built, validated, certified, published, and maintained throughout their lifecycle.

Working closely with Product Managers, Engineering, QA, the Program Management Office, and external development partners, this role executes product roadmap initiatives by coordinating application builds, maintaining platform SDKs, managing App Store operations, supporting in-app purchase implementations, and ensuring successful releases.

This role does not define the product roadmap or feature requirements. Product Managers own product strategy while the App Operations Manager owns the operational execution that brings those initiatives to market.

Duties and Responsibilities

• Manage the operational lifecycle of streaming applications across Connected TV, mobile, and web platforms.
• Generate development, QA, staging, validation, and production application builds.
• Coordinate application packaging and version management with engineering teams.
• Maintain supported SDK versions and monitor platform requirements.
• Prepare validation builds and coordinate testing with QA prior to certification and release.
• Manage platform certification submissions and coordinate issue resolution.
• Maintain App Store listings, metadata, screenshots, release notes, and promotional assets.
• Coordinate production releases with Product, Engineering, QA, and the PMO.
• Support subscription and in-app purchase implementations, promotional pricing, and storefront compliance.
• Monitor platform updates across Roku, Apple, Google, Amazon, Samsung, LG, Vizio, and other supported ecosystems.
• Develop and maintain release documentation, certification guides, and operational best practices.
• Continuously improve operational workflows that increase release quality and platform reliability.
• Other projects and responsibilities as assigned.

Qualifications

• Bachelor’s degree in computer science, information systems, business, or related field, or equivalent practical experience.
• 3–5+ years of experience supporting mobile, Connected TV, or streaming applications.
• Experience managing application builds, release processes, and software validation.
• Experience working with SDKs and platform certification requirements.
• Familiarity with App Store Connect, Google Play Console, Roku Developer Dashboard, Amazon Appstore, Samsung Seller Office, LG Seller Lounge, or similar developer portals.
• Experience supporting subscription-based applications and in-app purchase implementations.
• Strong organizational and cross-functional collaboration skills.
• Experience with OTT/SVOD/AVOD platforms preferred; Roku experience strongly preferred.
• Working knowledge of Jira, Confluence, GitHub, Agile, and Scrum environments.
• Availability to support occasional evening or weekend releases, certifications, or production issues.

Direct Reports

None.

Compensation, Benefits and Application Process

Competitive base salary commensurate with experience. We offer a comprehensive benefits package including:

• 401(k) retirement plan with employer match
• Employer paid medical, dental and vision insurance
• Employer paid STD and LTD
• Employer paid life insurance and AD&D plus voluntary supplemental options
• Pet Insurance
• Comprehensive paid time off – vacation, sick leave and holidays