APP Manager/ NP- Palliative Care BWH

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 130,000 - 190,000; Full time

Job summary

Mass General Brigham is seeking an APP Manager for Palliative Care at Brigham and Women's Hospital to lead a team of APPs and nurses while maintaining direct patient care responsibilities.

The role requires an MSN/DNP/PhD in Nursing with at least 5 years of APP experience in inpatient palliative care, plus strong leadership and collaborative skills to drive quality and program development.

Qualifications

• Minimum 5+ years of experience as an Advanced Practice Provider.
• Inpatient palliative care experience required; fellowship preferred.
• Nurse Practitioner scope with strong leadership and coaching skills.

Responsibilities

• Provide direct patient care in palliative care for hospitalized patients.
• Direct supervision of a small team of nurses and APPs; hiring, onboarding, and scheduling.
• Partner with Mass General Brigham leadership to shape division strategy and care models.
• Ensure staffing, performance coaching, and adherence to regulatory standards.

Skills

Clinical leadership

Interpersonal skills

Communication

Team leadership

Education

Master’s in Nursing (MSN) / DNP / PhD in Nursing

Tools

N/A

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary FULL TIME/ 40 HOURS/ BWH MAIN CAMPUS

POSITION SUMMARY

The APP Manager for Palliative Care will serve as a clinical and operational leader within the Division of Palliative Care and Geriatrics at Brigham and Women's Hospital (BWH) and Brigham and Women's Faulkner Hospital (BWFH). This role combines direct patient care responsibilities with management oversight of a growing team of nurses and Advanced Practice Providers (APPs). The APP Manager will play a pivotal role in collaborating with leadership across Mass General Brigham (MGB). This position offers a unique opportunity to shape the future of palliative care delivery at one of the nation's premier academic medical centers, while maintaining meaningful clinical practice and leading a dedicated team of palliative care nurses and APPs.

Key Responsibilities

Clinical Leadership & Patient Care

• Maintain an active clinical practice providing palliative care to hospitalized patients and their families
• Deliver comprehensive symptom management, advance care planning, and goals of care discussions
• Serve as a clinical expert and resource for the nursing and APP team and interdisciplinary palliative care team
• Participate in clinical quality improvement initiatives and evidence-based practice implementation

Team Management & Supervision

• Directly oversee and manage the performance of a small team of nurses and APPs
• Conduct hiring, onboarding, orientation, training, and scheduling for APP team members
• Provide regular performance coaching, mentoring, and professional development support
• Complete performance appraisals and address disciplinary matters as needed
• Foster a positive, collaborative team culture that supports clinical excellence and professional growth

Division Development & Strategic Collaboration

• Partner with MGB and MGH leadership to develop and implement strategic plans for the BWH and MGB Division of Palliative Care and Geriatrics
• Contribute to the creation of operational structures, clinical workflows, and care delivery models
• Participate in division-wide planning meetings and strategic initiatives
• Support the integration of palliative care services across BWH clinical programs
• Identify opportunities for program growth, innovation, and quality improvement

Administrative & Operational Responsibilities

• Ensure appropriate staffing coverage and clinical operations for the APP and nursing team
• Monitor team productivity, quality metrics, and clinical outcomes
• Participate in departmental meetings, committees, and hospital initiatives
• Collaborate with nursing, social work, chaplaincy, and other interdisciplinary team members
• Maintain compliance with hospital policies, regulatory requirements, and professional standards.

Summary

Provides direct management to typically a small to medium-sized team of advanced practice providers or other allied health professionals while continuing to spend the majority of time providing direct patient care as a Nurse Practitioner.

Essential Functions

• Performs all essential functions of a Nurse Practitioner, providing direct patient care.
• Directly oversees and is accountable for the performance of a team of APPs and/or other direct reports.
• Hires, performance manages, and completes performance appraisals for a team of APPs and/or other direct reports.
• Orients, trains, and schedules staff.
• Assists with quality assurance programs as needed to help implement quality improvement efforts.
• Ensures continuing education and teaching for APPs.
• Acts as liaison between the hospital, physician and nursing staff, and other APPs.
• Ensures APPs are following proper billing compliance rules and methodology.

Qualifications

Education & Licensure

Master’s in Nursing (MSN) (or) DNP (or) PhD Degree in Nursing required. Can this role accept experience in lieu of a degree? No. Completion of a Master’s or post Masters’ degree in Adult program accredited by the Commission on Collegiate Nursing Education (CCNE) or the National League for Nursing Accrediting Commission (NLNAC). Satisfactory completion of an approved formal education program which has as its objective the preparation of professional nurses to practice as nurse practitioner.

Experience

Minimum 5+ years of experience as an Advanced Practice Provider required. Demonstrated progressive leadership experience required. Experience in inpatient palliative care required. Palliative Care fellowship training preferred. Hospice and Palliative Care Nursing Certification (CHPN, ACHPN) preferred.

Knowledge, Skills and Abilities

Strong clinical knowledge as a Nurse Practitioner. Strong managerial presence and ability to provide & direct feedback and guidance to staff. Strong interpersonal communication skills. Ability to function effectively in a fast-paced environment. Results-oriented and exhibits a strong attention to detail.

Additional Job Details (if applicable)

• Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $130,249.60 - $190,278.40/Annual Grade 8

The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

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At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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