App/Cloud Support Manager

Accenture; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking an App/Cloud Support Manager to lead application stability and support across various platforms. In this dynamic role, you will implement and manage end-to-end applications, optimize cloud deployments, and enhance security standards. You'll collaborate with IT and business teams, leveraging cutting-edge technologies like Openshift and Jenkins to drive efficiency. If you are passionate about modernizing application processes and enjoy working in a fast-paced environment, this opportunity is perfect for you. Join a team that values innovation and excellence in the IT consulting industry.

Qualifications

• 5+ years of experience in IT consulting and application development.
• Strong knowledge of CI/CD practices and cloud environments.

Responsibilities

• Provide support across all domains and ensure application stability.
• Implement and manage end-to-end applications and environments.

Skills

Application Support

Cloud Technologies

Java

Spring Boot

Microservices

AWS

Kubernetes

API Testing

DevOps

Ansible

Education

Bachelor's degree in Computer Science

Tools

Openshift

Jenkins

New Relic

Splunk

Job description

App/Cloud Support Manager (Accenture LLP; Atlanta, GA): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Atlanta, GA, and the job duties are as follows:

1. Provide uninterrupted support across all domains and platforms and seamless application stability.
2. Implement, integrate, and manage end-to-end applications, maintain all environments within the SDLC Life Cycle, and ensure successful deployment of released applications.
3. Work independently with business and IT teams and provide outstanding user support on Openshift platform and related business processes.
4. Develop the complex design solutions and configurations, updates, and fixes to meet the application functional requirements and company security standards.
5. Implement Openshift application on Cloud Platform to facilitate the Microservices Deployment. Configure the Jenkins Pipeline automated deployment through the Build phase and implement Jenkins Pipeline for AEM content deployment.
6. Serve as backup Scrum master to existing teams to achieve deliverables.
7. Modernize validation methodologies from old SOAP methods to API testing, and validations through New Relic Synthetics.
8. Optimize applications by enhancing the security standards and implementing the new logging technologies and monitoring in place.
9. Leverage Splunk and New Relic to create proactive monitors and dashboards.
10. Modernize and automate manual work with Ansible to reduce the manual intervention and errors by creating playbooks.
11. Analyze data with checks on regular basis to predict the failure and implement solutions.
12. Fix the Security Vulnerabilities on the application and server platforms.

BASIC QUALIFICATIONS:

Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry. Must have 5 years of experience in each of the following:

1. Analyzing functional requirements documents;
2. Creating technical design documents;
3. Continuous Integration and Continuous Delivery (CI/CD) practices;
4. Managing application development and enhancements using Java, Spring Boot, Angular, JQuery, Microservices, AWS, and Kubernetes technologies;
5. Developing or supporting applications in cloud environments and container-based environments;
6. Preparing unit test plans and executing unit test cases;
7. Preparing integration test plans, executing test driven development, and performing code reviews and test case reviews;
8. Coding and deploying applications using DevOps technologies.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

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