API Support Specialist — Empower Developers

Filevine; Salt Lake City (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

Filevine is seeking a detail-oriented API Support Specialist to join our growing team. As the first point of contact for developers and integration partners, you will help users troubleshoot the public API and maximize the platform’s potential.

You’ll collaborate with product and engineering to document common issues, share solutions, and ensure a smooth, scalable API experience that supports our rapidly expanding legal-tech ecosystem.

Qualifications

• Experience supporting developers or partners with APIs.
• Strong problem-solving and debugging skills.
• Excellent written and verbal communication.

Responsibilities

• Serve as the first point of contact for developers and integration partners.
• Troubleshoot issues with Filevine's public API.
• Educate users on how to leverage Filevine's API to maximize outcomes.

Skills

API support

Developer relations

Troubleshooting

Customer focus

Tools

REST APIs

Postman

Job description

Filevine is seeking a detail-oriented API Support Specialist to join our growing team. As the first point of contact for developers and integration partners, you will help users troubleshoot the public API and maximize the platform’s potential.

You’ll collaborate with product and engineering to document common issues, share solutions, and ensure a smooth, scalable API experience that supports our rapidly expanding legal-tech ecosystem.