Apartment Service Technician

Lion Real Estate Group; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the multifamily housing sector is seeking an experienced Apartment Service Technician in Dallas, Texas. The technician will ensure high-quality maintenance service, manage repairs across various systems, and maintain excellent customer relations. This role requires strong communication skills and the ability to work under pressure, making it ideal for a proactive individual looking to contribute to a vibrant community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off Policies

Paid Parental Leave

Employee Assistance Program

Volunteering Program

Qualifications

• At least 1 year of residential maintenance or related experience.
• HVAC/EPA Certification preferred.

Responsibilities

• Troubleshoot and repair plumbing, electrical, HVAC, and carpentry issues.
• Complete service requests efficiently and handle emergencies.
• Maintain community grounds and ensure work meets company standards.

Skills

Communication

Customer Service

Organizational Skills

Time Management

Education

High School Diploma

Job description

3 days ago Be among the first 25 applicants

Lion Real Estate Group is seeking an experienced Service Technician to join the maintenance team at "Lucia," our 172-unit owner-operated multifamily apartment community located in Dallas, Texas.

(Recruiters/Agencies: Please do not respond to this ad.)

Lion Real Estate Group, established in 2007 by Jeff Weller and Mory Barak, is a US-based investment firm with a niche focus on acquiring B/C multifamily assets in the Sun Belt states. The co-founders have completed $2.5 billion of real estate transactions and have office locations in Dallas, TX (headquarters), Los Angeles, CA, and Nashville, TN. The firm owns and operates over 6,800 units across 29 multifamily properties in markets including Los Angeles, Nashville, Dallas, Austin, Houston, Atlanta, and Charlotte.

Lion Real Estate Group - BENEFITS OFFERED:

• Medical Insurance (77% of employee/dependent premium paid by Lion)
• Dental Insurance (99% of employee premium paid by Lion)
• Vision Insurance (99% of employee premium paid by Lion)
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• Third-Party Dedicated Benefits Concierge (TouchCare)
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off Policies:
• Vacation
• Sick Leave
• Bereavement Leave
• Holidays (New Year's Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
• Paid Parental Leave
• Employee Assistance Program
• Volunteering Program including VTO
• Perks and Rewards Program

Apartment Service Technician - JOB PURPOSE:
The service technician plays a vital role in our community’s day-to-day impression on residents and prospects. They are expected to maintain high-quality customer service and professionalism while following all maintenance policies and procedures. Responsibilities include troubleshooting and repairing plumbing, electrical, HVAC, carpentry, appliances, painting, and drywall.

Apartment Service Technician - ESSENTIAL FUNCTIONS:

• Follow all maintenance policies and procedures
• Conduct quality control checks on final products (unit turns, preventive maintenance, rehab projects)
• Inspect vacant apartments daily
• Complete service requests efficiently and cost-effectively
• Handle emergency service requests promptly, including on-call emergencies
• Maintain and repair structural, plumbing, HVAC, and electrical issues, including rehab units
• Prioritize service requests and unit turns
• Paint and prepare vacant units, including rehabs
• Clean and repair swimming pools
• Maintain community grounds and curb appeal
• Ensure all work meets company standards
• Assist with move-in and move-out procedures
• Report resident issues to office personnel and community managers
• Coordinate with supervisor on supplies and expenses
• Prepare for inspections with supervisor
• Follow safety protocols and conduct safety inspections
• Maintain annual fair housing certification
• Maintain regular attendance and be available for on-call work
• Provide excellent customer service to residents, prospects, and guests

Apartment Service Technician - REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills (English)
• Strong interpersonal and customer service skills
• Organizational skills and attention to detail
• Time management and ability to meet deadlines
• Ability to build and maintain supplier relationships
• Team player with independence and multi-tasking ability
• Work well under stress in a high-paced environment

Apartment Service Technician - EDUCATION & EXPERIENCE:

• High School Diploma or equivalent
• At least 1 year of residential maintenance or related experience
• Experience in multifamily property management preferred
• HVAC/EPA Certification preferred
• Valid Driver's License required

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