Apartment Operations Manager — Quarterly Bonus Opportunity

Village Green; West Des Moines (IA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Paid time off and holidays

Professional development and career成长

Job summary

Village Green in Des Moines, IA is seeking an Experienced Apartment Assistant Manager to oversee operations and deliver exceptional resident service. The role combines administrative duties with leasing support to keep the community efficient and welcoming.

You will manage accounts receivable, renewals, and daily property management tasks, while supporting leasing staff and ensuring compliance with policies. A competitive benefits package accompanies the salary and incentives.

Qualifications

• 1–3 years of multifamily property management experience preferred
• Experience with accounts receivable, collections, and resident ledger management
• Strong organizational and administrative skills
• Excellent customer service and communication abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with property management software and basic computer skills

Responsibilities

• Establishes and maintains good relations with residents, prospective residents, and vendors
• Maintains Accounts Receivable. Applies payments to resident ledgers; makes daily bank deposits; follows up with calls and notices to ensure prompt payment; updates lease information and concessions
• Maintains current property management software information; inputs move-ins/move-outs, notices to vacate, renewals, changes, and demographics
• Administers lease renewal program; generates renewal letters and leases; ensures follow-up with expiring notices
• Generates and delivers correspondence to residents, vendors, and applicants
• Inspects move-outs and documents charges before refunds
• Generates and balances month-end reports from the management program
• Maintains collection policy and monthly status reports for the manager
• Assists leasing in marketing long-term vacant units and supports the property manager in evictions
• Monitors property condition and reports concerns to management
• Adheres to fair housing policies and ensures professional communication
• Performs general office duties and supports management as needed

Skills

Property management

Accounts receivable

Collections

Resident ledger management

Customer service

Communication

Multitasking

Property management software

Basic computer skills

Tools

Property management software

Microsoft Office

Job description

Village Green in Des Moines, IA is seeking an Experienced Apartment Assistant Manager to oversee operations and deliver exceptional resident service. The role combines administrative duties with leasing support to keep the community efficient and welcoming.

You will manage accounts receivable, renewals, and daily property management tasks, while supporting leasing staff and ensuring compliance with policies. A competitive benefits package accompanies the salary and incentives.