Assistant Community Manager - West Des Moines, IA

2B Residential; West Des Moines (IA); On-site; USD 26,000 - 37,000; Full time

Job summary

2B Residential is seeking an Assistant Community Manager for The Cunningham in West Des Moines, IA. The ideal candidate will build relationships, close effectively, and thrive in a fast-paced environment.

You will assist with rent collection, delinquencies, evictions, and leasing while coordinating operations. A High School diploma and 2 years of residential leasing or property management experience are preferred; Yardi experience is a plus.

Qualifications

• High School diploma required; college degree preferred or training, or equivalent combination of education and experience.
• Two (2) years residential leasing and/or property management experience.
• Yardi experience preferred.
• Sales experience preferred.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Maintains accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced rent roll.
• Completes monthly financial and leasing reports, including month-end pre-close, closeout, market surveys and lease expiration matrix.
• Audits records and files for administrative actions such as lease expiration dates and delinquencies.
• Collects delinquent balances from previous residents.
• Processes evictions, including paperwork, notices, and court appearances.
• Leases apartments as needed.
• Assists Property Manager with training staff on leasing and office operations.
• Assists with resident retention and planning social events at the property.

Skills

Relationship building

Closing/negotiation

Communication skills

Sales experience

Education

High School diploma

College degree preferred

Tools

Yardi

Job description

2B Residential, a market leader in Class A multi-family management, is seeking an experienced Assistant Community Manager to join our team at The Cunningham in West Des Moines, IA.

The ideal candidate will be passionate about building relationships, has a knack for closing, and enjoys working in a fast-paced environment.

At 2B Residential, you’ll have the chance to work with some of the most inspiring people and sought‑after properties in the Midwest, with the most advanced services and amenities. That means you’ll need to be at the top of your game – but you’ll also have a real opportunity to connect with people and create a sense of community.

This is the kind of place where your ideas – and your initiative to implement them – can have a real impact on the company, our communities, and on the residents we serve.

2B Residential offers a competitive wage/salary (plus generous commissions), great benefits package including paid time off, medical, dental and vision insurance, and 401(k).

Pay Range: Starting at $23.00 hourly + bonus commissions

Benefits Include:

• Medical
• Dental
• Vision
• Company-Paid Short Term/Long Term disability
• Company-Paid Life Insurance
• Paid Time Off - Vacation, sick time, personal days, paid holidays
• 401(k)

SUMMARY

The Assistant Community Manager assists the Community Manager with the overall day-to-day operation of the property. This position is also responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre‑close and closeout accounting processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
• Accurately and timely completes daily,weeklyand monthly financial and leasing report, including month‑end pre‑close, closeout, market surveys and lease expiration matrix.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collects delinquent account balances from previous residents.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Leases apartments as needed.
• Responsible for shopping competitive properties.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
• Processes move‑ins, move‑outs, and lease renewals.
• Audits all new and current lease agreements and resident files for accuracy.
• Assists Property Manager with training staff on leasing, entering traffic into the computer, marketing,maintenanceand general office operations.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Assumes responsibility for the operations of the property in the absence of the Property Manager.
• Participates in Company‑provided training such as fair housing, safety, non‑discrimination, and harassment prevention.
• Complies with all Company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

EDUCATION and/or EXPERIENCE

• High School diploma required, and college degree preferred and/or training, or equivalent combination of education and experience.
• Two (2) years residential leasing and/or property management experience.
• Yardi experience preferred.
• Sales experience preferred.
• Must have a valid driver's license and reliable transportation.

This position requires a positive and engaging, self‑motivated professional who possesses good oral communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you. Let's see what we can create together!