Apartment Manager (HUD) – Mission‑Driven Leader

Archdiocese of St. Louis; Bridgeton, Northern (MO, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Cardinal Ritter Senior Services, a ministry of Catholic Charities of the Archdiocese of Saint Louis, seeks an Apartment Manager for HUD subsidized properties. You will oversee on-site operations, supervise staff, coordinate with residents and staff, and ensure compliance with HUD requirements while promoting health, social, and emotional support for residents.

The role emphasizes fiscal oversight, tenant relations, and safety, with collaboration across a team including service coordinators,

Qualifications

• Associate degree in Business Administration or Accounting is desired.
• Certification, or the ability to be certified, by an agency such as Quadel, is required. If employee is not certified, agency will send employee up to the maximum of 2 training sessions and testing to get certification. If employee is unsuccessful, employee will have to step down from position.
• Experience in apartment management is preferred.
• Knowledge of HUD and EIV preferred
• Knowledge of and experience working with computer, capable of using Excel and Word programs in Microsoft is necessary.

Responsibilities

• Manages the daily operations of an apartment site, including working with residents and supervising office, service coordinator, maintenance and custodial staff.
• Supervises, evaluates and signs e-time cards for Assistant manager, management assistant, service coordinator, maintenance supervisor, custodian and bus driver.
• Performs duties as a member of tenant selection team and ensures the completion of work necessary for HUD subsidized apartments.
• Maintains close liaison with Housing Operations Manager(s) in coordinating the filling of turnover apartments.
• Reviews documents for complete information, coordinates unit preparation for tenant move-ins.
• Advises tenants of all payment procedures and ensures follow-up in case of non-payment of rent or other assessed fees.
• Supervise Assistant Manager and Management Assistant in the fulfillment of assigned duties pertinent to that job description.
• Works with the Property Supervisor to develop work schedules for the maintenance and custodial staff; to purchase appropriate equipment and supplies which will assure proper cleanliness of apartments, common areas, sidewalks, parking lots and grounds.
• Monitors work order procedures to ensure prompt and efficient service for residents.
• Monitors cost, timeliness and quality of work performed by staff throughout the site.
• Interviews and hires new employees for apartment staff.
• Conducts at least one walk-through inspection of entire building and grounds quarterly; makes daily spot checks of heavy traffic areas to ensure a high level of sanitation and safety. Accompanies housing manager(s), HUD and local authorities or inspectors on any special or recurring inspections.
• Develops and supervises monthly activity programs.
• Revises and updates instructions for security personnel and resident assistants to ensure optimum safety and efficiency.
• Conducts at least one fire drill annually for all tenants, unless otherwise directed by the local fire department.
• Advises the Resident Council and any special committees working to improve the life style in the apartments.
• Appoints, supervises and follow-up with Floor Captains on a daily basis to ensure proper implementation of I’m OK program.
• Attends required meetings and in-services of Cardinal Ritter Senior Services.
• Follows all applicable policies and procedures to include those implemented by HUD and Cardinal Ritter Senior Services.
• Monitors monthly budgetary line items and informs supervisor(s) about discrepancies. Recommends action when necessary in order to remain within the budget.
• Utilizes the chart of accounts for coding and approving expenditures. Verifies the amounts, completion of work, and receipt of materials and submits expenses for payment on a weekly basis.
• Orders office supplies through Coupa System
• Responsible for ensuring staff follows HR Policies and Procedures.
• Performs other duties as assigned.

Skills

HUD knowledge

Excel

Word

Team leadership

Budgeting

Staff supervision

Education

Associate degree in Business Administration or Accounting

Quadel certification

Job description

Cardinal Ritter Senior Services, a ministry of Catholic Charities of the Archdiocese of Saint Louis, seeks an Apartment Manager for HUD subsidized properties. You will oversee on-site operations, supervise staff, coordinate with residents and staff, and ensure compliance with HUD requirements while promoting health, social, and emotional support for residents.

The role emphasizes fiscal oversight, tenant relations, and safety, with collaboration across a team including service coordinators,