Apartment Maintenance Technician II

Windsor Communities; Boston (MA); Vor Ort; USD 34.000 - 42.000; Vollzeit

Benefits dieser Stelle

Housing discount

Paid time off

Parental leave

Holidays

Tuition assistance

Cellphone stipend

Shoe/accessory allowance

Zusammenfassung

Windsor Communities in Boston, MA, seeks a Service Technician II for The Victor by Windsor and Waterside Place by Windsor. You will perform routine maintenance, respond to service requests, and prepare units for new residents.

With 2+ years in apartment maintenance, you will troubleshoot HVAC, plumbing, electrical tasks, and use Yardi for work orders. Weekend/on-call shifts are required, and safety protocols apply.

Qualifikationen

• High school diploma or GED with technical training in HVAC, plumbing, electrical preferred.
• Minimum 2 years of apartment maintenance experience.
• Proficiency with HVAC, plumbing, electrical, and general repairs; strong problem-solving skills.

Aufgaben

• Perform routine maintenance tasks (plumbing, electrical, painting, carpentry) and maintain curb appeal.
• Complete and close work orders within 24 hours using Yardi system.
• Prepare vacant units for new residents (painting, cleaning, repairs).
• Respond to after-hours emergency repairs; weekend work required.
• Conduct preventive maintenance on HVAC, plumbing, electrical, and life-safety systems.

Kenntnisse

HVAC

Plumbing

Electrical

Carpentry

General maintenance

Tool proficiency

Communication

Teamwork

On-site repairs

Ausbildung

High school diploma

Technical training

HVAC certification preferred

Tools

Yardi

Hand tools

Power tools

Smart devices

Property management software

Jobbeschreibung

Service Technician II | The Victor by Windsor and Waterside Place by Windsor - Boston, MA

The Victor by Windsor is a high-rise style community consisting of 286 apartment homes.

Waterside Place by Windsor is a high-rise style community consisting of 236 apartment homes.

Compensation: Our company considers a range of factors including education and experience when determining base compensation.
Hourly: Starting at $24.52 - $30.66 per hour, depending on years of experience, tenure, and location.

Annual Starting Comp: $51,001 - $63,772.

For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.

Schedule:

The schedule for this position is Monday-Friday 8:30AM - 5PM.

Key Responsibilities:

• General Maintenance: Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
• Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
• Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
• Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
• Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
• Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
• Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet.
• Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture.Interact professionally with contractors, vendors, and suppliers.
• Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.

Benefits:

• Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
• Annual PTO including:
  • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
• Bi-annual regional sales, service, and performance awards.
• Cellphone stipend of $50/month, annual shoe/accessory allowance, and tuition assistance.

For more information, visit: Benefits!

Your Skills & Experience:

• Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• Experience:
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
• Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!

Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!

Windsor Property Management Company is an Equal Opportunity Employer.

The company participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security for the "Notice of E-Verify Participation" and "Right to Work".