Apartment Maintenance Supervisor/Lead Technician

ZipRecruiter; Evansville (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a passionate team making a difference in communities across Indiana! The Maintenance Supervisor role involves overseeing site maintenance for a vibrant apartment community. You'll lead a dedicated team, ensuring the property remains in top condition while providing excellent customer service. This is a full-time position that offers a competitive salary and benefits, including apartment discounts and a 401(k) plan. If you're a service-oriented leader with a strong mechanical aptitude, we want to hear from you!

Benefits

Paid Time Off

Holidays

Health Coverage

Apartment Discounts

401(k) Plan with Employer Contribution

Qualifications

• 3-5 years of maintenance experience required.
• EPA Universal certification is mandatory.
• Ability to lead and direct a maintenance team.

Responsibilities

• Oversee maintenance for a 100-300 unit apartment community.
• Ensure timely response to service requests and property issues.
• Plan and complete preventative maintenance programs.

Skills

Mechanical Aptitude

Plumbing Systems

HVAC Systems

Electrical Systems

Effective Communication

Leadership

Problem Solving

Customer Service

Education

High School Diploma

Some College or Technical Training

EPA Universal Certification

Tools

Hand Tools

Job description

Job Description

Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins.

POSITION SUMMARY:

The Maintenance Supervisor will be responsible for overseeing complete site maintenance for a 100-to-300-unit apartment community. This position will have 1 to 5 direct reports. The ideal candidate is a service-oriented leader who is self-motivated and hard-working.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain the physical integrity of the community at all times, including predicting problems and problem solving.
• Complete the most demanding Service Requests.
• Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
• Ensure the property is meeting or exceeding 7-day turnover and 48-hour work order goals.
• Complete and oversee all work orders and turnovers. Predict the ability to complete maintenance tasks within Renewing Management standards, contracting out when needed.
• Walk units for progress and well-being weekly.
• Plan, schedule, and complete the preventative maintenance program.
• Assist the Property Manager in recruiting and interviewing potential team members.
• Periodically check the work progress of each maintenance employee. Provide immediate assistance and feedback.
• Provide feedback to the Property Manager on employee performance and assist in conflict management.
• Call out specialty trades such as plumbers and electricians once appropriate authorization has been granted.
• Collect subcontractor bids, schedule subcontractor activities and inspect all subcontractor work, holding them accountable to scope of work.
• Identify and correct hazardous community conditions.
• Ensure safety protocol is being followed.
• Ensure adequate levels of inventory and order all materials for the property to operate effectively.
• Provide great customer service.
• Ensure the maintenance shop is well organized and adequately stocked.
• Ensure employees have adequate hand tools to conduct work.
• Fill in for missing maintenance personnel when needed.
• Inspect buildings and grounds for deferred maintenance and repair.
• Ensure EPA regulations are being followed.
• Other duties as assigned.

REQUIREMENTS:

Skills and Qualifications:

• On-call availability on nights and weekends.
• Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.
• Effective and courteous communication with staff and vendors.
• Ability to lead and direct others.
• Ability to self-direct and prioritize activities.
• Positive can-do attitude.
• Ability to work in adverse weather conditions.
• Hand tools necessary to do the job.

Education, Training, and Experience:

• High school diploma or equivalent required. Some college or advanced technical training is preferred.
• 3 to 5 years of maintenance experience required.
• EPA Universal certification required.

PHYSICAL REQUIREMENTS:

• Constant need (66%-100%) to perform activities such as walking, standing, bending, stooping, squatting, kneeling, climbing stairs and ladders, pushing, pulling, reaching, grasping, gripping, turning, finger dexterity, writing, and lifting/carrying supplies.
• Over 150 lbs.: Rarely needed (<1%).
• 75-150 lbs.: Occasionally needed (1%-33%).
• 25-75 lbs.: Frequently needed (33%-66%).
• 1-25 lbs.: Constantly needed (66%-100%).

Note: Lifting and carrying weights over 50 lbs. often requires assistance.

VISION REQUIREMENTS:

• Constant need to document, review manuals, read labels, and see small details.
• Frequent need to see clearly beyond arm's reach for oversight and observation.

HEARING REQUIREMENTS:

• Constant need to communicate with team members, vendors, and staff.

SPEAKING REQUIREMENTS:

• Constant need to verbally communicate effectively with team members and vendors.

DRIVING/TRAVELING REQUIREMENTS:

• Frequent need to use personal transportation for parts, supplies, and occasional urgent travel.

WORK ENVIRONMENT:

• Constant indoor work; frequent outdoor work in all weather conditions; occasional exposure to fumes and solvents.

REASONING DEVELOPMENT:

• High ability to apply logical thinking, define problems, collect data, establish facts, and draw conclusions.

Reasonable accommodations may be made for individuals with disabilities.

SUPERVISORY RESPONSIBILITY:

• Oversee a team of 1 to 5 individuals.

BENEFITS:

Full-time position with a competitive salary, bonus potential, paid time off, holidays, optional health coverage, apartment discounts, and a 401(k) plan with 4% employer contribution. More information at www.whereUmatter.com.

EQUAL EMPLOYMENT OPPORTUNITY:

Renewing Management is an Equal Opportunity Employer. We do not discriminate based on protected characteristics, including but not limited to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or marital status.

Note: This job description is not all-inclusive; functions may be added, deleted, or modified at any time. Receipt of this description does not constitute a contract of employment.