Apartment Maintenance Supervisor - Lead & Develop Team

Quest Management; Pikesville (MD); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

128 Hours of PTO

Paid Holidays

Birthday Off

Education Reimbursement

Employee Recognition Programs

Collaborative Team Environment

Job summary

Quest Management Group is seeking an experienced Apartment Maintenance Supervisor to lead maintenance operations at one of our multifamily communities. You will oversee the maintenance team, manage work orders, and ensure apartments are turned quickly and to high standards.

The role emphasizes hands-on supervision, asset protection, and delivering outstanding resident experiences while maintaining safety and compliance across the property.

Qualifications

• High school diploma or GED required.
• 3–5 years apartment maintenance experience.
• 3–5 years supervisory or leadership experience.
• Strong knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, drywall, and general building maintenance.
• Excellent communication, leadership, and organizational skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Valid driver's license and reliable transportation.
• Ability to participate in an on-call rotation.
• Ability to perform snow removal and emergency maintenance as required
• EPA Universal Certification or equivalent HVAC certification (preferred).
• Experience using property management software such as Entrata (preferred).

Responsibilities

• Lead, mentor, schedule, and develop the maintenance team.
• Oversee daily maintenance operations, work orders, and apartment turns.
• Coordinate preventive maintenance programs to maximize asset performance.
• Ensure service requests are completed accurately, efficiently, and with exceptional customer service.
• Manage vendor relationships and oversee contractor work.
• Maintain inventory, order supplies, and control maintenance expenses.
• Ensure all equipment, vehicles, and tools are properly maintained.
• Maintain compliance with OSHA regulations and company safety standards.
• Maintain required maintenance records, replacement logs, and safety documentation.
• Assist with hiring, onboarding, training, coaching, and performance management of maintenance staff.
• Participate in the rotating on-call emergency maintenance schedule.
• Perform lockouts, eviction-related maintenance, snow removal, and other emergency property needs.
• Identify opportunities to improve efficiency, reduce costs, and enhance resident satisfaction.

Skills

HVAC knowledge

Plumbing knowledge

Electrical knowledge

Carpentry

Drywall

Leadership

Communication

Organizational skills

Time management

Safety compliance

Tools

Entrata

Job description

Quest Management Group is seeking an experienced Apartment Maintenance Supervisor to lead maintenance operations at one of our multifamily communities. You will oversee the maintenance team, manage work orders, and ensure apartments are turned quickly and to high standards.

The role emphasizes hands-on supervision, asset protection, and delivering outstanding resident experiences while maintaining safety and compliance across the property.