Apartment Maintenance & Facilities Lead

Socket.dev; Hicksville (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Eagle Rock Properties in New York is seeking a Maintenance Manager to lead on-site maintenance across apartment communities. You will guide the maintenance team, coordinate schedules, respond to service requests, and ensure high resident satisfaction through proactive upkeep.

As a Maintenance Manager, you will supervise technicians, manage vendors, and perform inspections from HVAC to plumbing, ensuring units are ready for new residents and that operations run smoothly across properties in the

Qualifications

• Experience leading a maintenance team.
• Strong customer service orientation.
• Ability to coordinate vendors and schedules.
• Familiarity with HVAC, plumbing and electrical systems.
• Excellent communication and documentation skills.

Responsibilities

• Provide exceptional customer service to residents.
• Direct, schedule, and perform maintenance activities.
• Supervise, train, and mentor the maintenance team.
• Communicate assignments and monitor workload to ensure completion.
• Inspect units and manage the apartment make-ready process.
• Review and complete service requests across HVAC, plumbing, electrical, etc.
• Ensure proper documentation.

Skills

Customer service

Team leadership

Maintenance planning

Vendor management

HVAC knowledge

Plumbing basics

Electrical basics

Resident relations

Job description

Eagle Rock Properties in New York is seeking a Maintenance Manager to lead on-site maintenance across apartment communities. You will guide the maintenance team, coordinate schedules, respond to service requests, and ensure high resident satisfaction through proactive upkeep.

As a Maintenance Manager, you will supervise technicians, manage vendors, and perform inspections from HVAC to plumbing, ensuring units are ready for new residents and that operations run smoothly across properties in the