Apartment Leasing & Resident Services Specialist

Mccullough Development; Manhattan (KS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health/Dental insurance

Vision discount plan

401k retirement plan

Flexible spending account

Paid Holidays

Paid Time Off

Cell phone reimbursement

Job summary

Winston Place Group in Manhattan, KS is seeking a Property Assistant to support daily leasing operations and tenant relations for a multi-family community. You will greet residents, show apartments, collect applications, prepare leases, and coordinate maintenance requests.

The role requires a high school diploma or GED, basic sales skills, and the ability to work Saturdays during peak leasing seasons. Proficiency in Excel/Word and reliable transportation are essential.

Qualifications

• Completion of high school/GED and possession of basic sales skills and/or one year of sales experience.

Responsibilities

• Greet and assist current and prospective residents.
• Develop full knowledge of information required for the rental application, screening processes, rental policies, lease terms, and community policies.
• Show apartments to prospects.
• Schedule appointments.
• Prepare leases and other paperwork to be signed.
• File and maintain resident files.
• Receive maintenance requests from current residents.
• Advertise available apartments through various on-line channels, as directed by the Property Manager.
• Secret shop competitor’s apartment communities.
• Conduct check-ins for new residents.
• Develop and maintain knowledge of current rental rates, sizes, locations, and all amenities of the property/property group.
• Assist the Property Manager with pre-inspections.
• Assist with turnovers and be available to work longer hours during major lease-up and turnover seasons.
• Perform various property-related tasks that may include: post resident notices and water bills, prepare property newsletter, plan special events for residents.
• Assist the Property Manager in the collection of delinquent rents.
• Report unusual or extraordinary circumstances about the property or residents to the Property Manager.
• Report to the office and be available to work daily scheduled hours. Work Saturday hours for weekend showings, as needed.
• Have reliable transportation and a valid driver’s license.
• Abide safety standards that comply with all company, local, City, State, and Federal guidelines.
• Follow established company policies and those outlined in the Employee Handbook.
• The tasks are not limited by this list and shall include all items requested by the Property Manager and/or Management to assist in the success of the properties.

Skills

Greet residents

Sales skills

Excel

Word

Education

High school diploma or GED

Tools

Excel

Word

Job description

Winston Place Group in Manhattan, KS is seeking a Property Assistant to support daily leasing operations and tenant relations for a multi-family community. You will greet residents, show apartments, collect applications, prepare leases, and coordinate maintenance requests.

The role requires a high school diploma or GED, basic sales skills, and the ability to work Saturdays during peak leasing seasons. Proficiency in Excel/Word and reliable transportation are essential.