Apartment Leasing & Property Relations Lead

Parkland Investments; Muskegon (MI); On-site; USD 22,000 - 33,000; Full time

Job summary

Parkland Properties of Michigan in Muskegon invites applications for a Building Relations and Leasing Agent to support leasing across 3 complexes totaling 512 units. You will present rental options, prepare leases, oversee showings, applications and deposits, and maintain open communication with residents.

You will coordinate with the maintenance team, monitor income/expenses, implement marketing strategies, and manage move-ins/outs, rent collection, and tenant relations to ensure high occupancy

Responsibilities

• Support the leasing of 512 apartments between 3 complexes.
• Present information to prospective renters in a professional manner to appeal to their rental needs.
• Prepare and administer leases, including abstracting lease terms, tracking critical dates and ensuring lease compliance for all properties.
• Support the leasing process, including overseeing showings, processing applications, collecting security deposits etc.
• Track and report income expenses while providing accurate financial reports to ownership.
• Develop and execute approved marketing strategies to attract qualified tenants, including online listings, social media, local advertising and community outreach.
• Address tenant inquiries, concerns and complaints promptly, ensuring positive and productive tenant relations.
• Oversee move in and move outs, ensuring all necessary documentation is completed and the property is prepared for new residents.
• Track and report income and expenses with accounting team while providing accurate monthly financial reports.
• Oversee rent collection, ensuring timely payments and manage late fees.
• Monitor competitive properties and industry trends to ensure competitive pricing and property engagement.
• Maintain confidentiality at all times.
• In coordination with the maintenance team ensure that all aspects of the property including common areas and individual units are in excellent condition.
• Handle tenant evictions in compliance with applicable laws, ensuring all legal procedures are followed.
• Other tasks as assigned.
• Prepare and distribute regular communications to residents regarding community events, property updates, important notices, and other relevant information.

Job description

Parkland Properties of Michigan in Muskegon invites applications for a Building Relations and Leasing Agent to support leasing across 3 complexes totaling 512 units. You will present rental options, prepare leases, oversee showings, applications and deposits, and maintain open communication with residents.

You will coordinate with the maintenance team, monitor income/expenses, implement marketing strategies, and manage move-ins/outs, rent collection, and tenant relations to ensure high occupancy