Apartment Leasing & Customer Experience Pro

billingsleycareers; The Colony (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Billingsley in The Colony, TX is seeking a Customer Experience Specialist for The Chloe, a 418-unit lease-up property. You will engage with prospects, showcase features, and deliver exceptional service to residents and vendors in a fast-paced rental environment.

Responsibilities include guiding tours, securing leases, handling renewals, and maintaining curb appeal. Candidates should have 2+ years in sales or hospitality and strong MS Office and PM system familiarity.

Qualifications

• 2+ years in sales, service, or hospitality, leasing experience preferred
• Proficiency with Microsoft Office
• Experience with RealPage, OneSite, ActiveBuilding, Knock is a plus
• College preferred; high school diploma required
• Superior customer service and clear communication
• Professional appearance per standards

Responsibilities

• Showcase and lease homes and rental spaces with enthusiasm
• Respond promptly to inquiries and follow up with prospects
• Maintain top customer satisfaction and reputation through service
• Document interactions in the CRM
• Coordinate move‑ins, renewals, and conduct orientations

Skills

Customer service

Communication

Sales

Education

High school diploma

College degree preferred

Tools

Microsoft Office

RealPage

OneSite

ActiveBuilding

Knock

Job description

Billingsley in The Colony, TX is seeking a Customer Experience Specialist for The Chloe, a 418-unit lease-up property. You will engage with prospects, showcase features, and deliver exceptional service to residents and vendors in a fast-paced rental environment.

Responsibilities include guiding tours, securing leases, handling renewals, and maintaining curb appeal. Candidates should have 2+ years in sales or hospitality and strong MS Office and PM system familiarity.