Apartment Leasing Consultant: Tours, Leases & Service

Eagle Rock Properties; Westborough (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Eagle Rock Properties in Westborough, MA is seeking a Leasing Consultant. This entry-level role supports the Community Manager to maximize occupancy by generating qualified traffic, conducting property tours, processing leases, and coordinating marketing efforts.

Training is available for right candidates. The position requires strong customer service, proficiency with MS Office, and weekend availability; prior leasing experience is a plus.

Qualifications

• 1–2 years of customer service experience.
• Prior leasing or lease-up experience preferred.
• College degree preferred.
• Proficient in Microsoft Office; Outlook.

Responsibilities

• Greeting prospective residents and provide property tours.
• Process lease applications and qualify residents.
• Coordinate online ads and signage placement with marketing.
• Support Community Manager with admin tasks.
• Maintain an up-to-date market study of competitors.
• Provide high quality customer service to residents.
• Showcase apartment features and benefits.
• Prepare lease-related documents accurately.
• Follow up on calls, emails, and site visits.

Skills

Customer service

Leasing experience

Positive attitude

Professional demeanor

Education

College degree preferred

Tools

Microsoft Office Suite

Outlook

Job description

Eagle Rock Properties in Westborough, MA is seeking a Leasing Consultant. This entry-level role supports the Community Manager to maximize occupancy by generating qualified traffic, conducting property tours, processing leases, and coordinating marketing efforts.

Training is available for right candidates. The position requires strong customer service, proficiency with MS Office, and weekend availability; prior leasing experience is a plus.