Apartment Leasing Consultant - Ellyn Crossing

WMFHA; Glendale Heights (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Housing discount

Free Medical

Dental

Vision insurance

FSA (Flex spending)

HSA (Health savings account)

401k Match

Paid time off (3 weeks)

Volunteer time off (up to 16 hours)

Company-paid holidays

Birthday Holiday

Team referral bonuses

Growth opportunities

Job summary

TI Communities is seeking a Leasing Consultant to greet prospective residents, conduct property tours, and guide applicants through the leasing process. You will help create a welcoming, community-focused experience and support resident engagement and events.

The role emphasizes strong communication, service orientation, organization, and tech-savviness in a fast-paced, on-site setting. Competitive pay with generous bonuses and benefits accompanies the opportunity for growth.

Qualifications

• Clear and courteous communication skills.
• Ability to build rapport with prospective residents.
• Strong interest in service and sales.
• Comfortable with using property-management tech.

Responsibilities

• Create warm first impressions and build lasting connections.
• Showcase communities through engaging tours.
• Guide applicants through the leasing process from tour to move-in.
• Lead community engagement, events, and resident outreach.
• Deliver excellent customer experiences and resolve questions.
• Respond promptly to leads via calls, emails, and inquiries.
• Process applications and verify required documentation.
• Maintain accurate records in the property management system.
• Support resident retention and renewal follow-ups.
• Keep the leasing office, model, and tour path neat and ready.
• Collaborate with management and maintenance for a positive resident experience.

Skills

Communication

Relationship-building

Service-oriented

Technology-friendly

Job description

Leasing Consultant Building Community, One Lease at a Time

About the Role

As a Leasing Consultant, youll be more than a guide; youll be a connector of people and possibilities. Youll be the first friendly face prospective residents meet, helping them find not just an apartment, but a place to belong.

Your Impact

• Create warm first impressions and build lasting connections
• Showcase the best of our communities through engaging tours
• Walk applicants seamlessly through the leasing process
• Spark community pride through events, marketing, and resident engagement
• Deliver an exceptional customer experience while leaving a positive impact
• Conduct property tours and assist prospective residents throughout the leasing process
• Respond to leads, calls, emails, and online inquires promptly and consistently
• Complete follow-up with prospects and work toward established leasing/conversion goals
• Process applications, verify required documentation, and assist with move-in preparationMaintain accurate prospect and resident information in the property management system
• Assist current residents with questions, concerns, and general customer service needs
• Support resident retention efforts, including renewal follow-up and resident outreach
• Maintain the appearance and reediness of the leasing office, model, amenities, and tour path
• Participate in property marketing and outreach efforts
• Assist with resident events and other property initiatives
• Work collaboratively with management and maintenance to provide a positive resident experience
• Complete other administrative and operational duties as assigned

What Were Looking For

• Strong communication and relationship-building skills
• Enthusiasm for service, sales, and making a difference
• Organized, dependable, and detail-oriented
• Comfortable with technology and eager to learn

Benefits

• Competitive pay, $100 leasing bonus, renewal bonus split
• Housing discount
• Free Medical (for employee plans)
• Dental
• Vision insurance
• Flex spending account
• Health savings account
• 401k Match (immediate eligibility)
• 3 weeks paid time off
• Up to 16 hours of volunteer time off
• Company-paid holidays
• Birthday Holiday
• Team referral bonuses
• Opportunity for growth

Why Join Us?

Ever evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to strengthen communities. This is more than a job; its a chance to help others feel at home while building your own path to leadership. Youll be part of a team that values excellence, integrity, and joy in creating communities where people thrive.

TI Communities is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.