Apartment Leasing Agent

Stone-Mountain-Management; Houston (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Holidays

Bereavement

Life, AD&D, Disability

FSA

401K matching

Job summary

Stone Mountain Management is seeking an outgoing Apartment Leasing Agent to join our team of multi-family community management professionals in Houston. You will handle new resident lease sales, conduct community tours, process applications, and coordinate move-ins with onsite staff.

The role emphasizes excellent customer service, sales capabilities, and the ability to multitask. A HS diploma or GED (or related experience), MS Office skills, and familiarity with property management software are

Qualifications

• Legal authorization to work in the United States.
• High school diploma or GED, or 1 year leasing experience or 2+ years in Sales/Customer Service.
• CALP certification preferred.
• Proficiency in MS Word, Excel, PowerPoint.
• Knowledge of property management software such as Onesite/Entrata/MRI/Blue Moon/Yardi preferred.

Responsibilities

• Performs sales and leasing activities to promote new lease sales and renewals, including greeting prospective residents, qualifying applicants, conducting tours, showing apartments, processing applications, conducting credit/background checks, preparing leases and move-in packages, and ensuring smooth move-in and lease signing.
• Schedules property tours and follows up on leads for potential renters and new residents by email, notes, cards or calls.
• Supports lease renewals by preparing renewal letters/packages and contacting renewing residents ahead of move-out dates.
• Responds quickly and courteously to resident/owner concerns and documents/acts on requests.

Skills

Customer service

Interpersonal communication

Sales experience

Multitasking

Initiative

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Onesite

Entrata

MRI

Blue Moon

Yardi

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Apartment Leasing Agent

Full Time Houston, TX, US

Salary Range: $16.00 To $23.00 Hourly

Job Description:

Stone Mountain Management is looking for an outgoing and skilled leasing agent to join our team of multi-family apartment community management professionals. This position works closely with onsite property management to assist in new resident lease sales and resident retention programs.

The ideal candidate would process:

• Strong customer service and interpersonal communication skills
• Sales/marketing experience
• Ability to multitask and take initiative

Stone Mountain Management offers generous employee benefits, including:

• Paid Holidays
• Bereavement
• Life, AD&D, Disability
• FSA
• 401K matching

DUTIES AND RESPONSIBILITIES:

• Performs sales and leasing activities to promote both new lease sales and lease renewals, including greeting prospective residents, qualifying applicants, conducting community tours, showing apartments, processing applications, conducting credit screenings and criminal background checks, preparing leases and move-in packages, and ensuring smooth resident move-in and lease signing.
• Schedules property tours and follows up on leads for potential renters and new residents by sending e-mails, thank-you notes, and cards or making telephone calls.
• Executes and performs activities supporting the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
• Responds quickly and courteously to resident and owner concerns and questions and takes proper action to solve problems and/or document and convey resident or other requests to the appropriate individuals.

QUALIFICATIONS:

• Legal authorization to work in the United States required
• Required High school diploma or general education degree (GED), or at least one year of direct experience as a leasing agent or two or more years related experience and/or training in Sales, Hospitality, or Customer Service, or equivalent combination of education and experience.
• Certified Apartment Leasing Profession CALP preferred
• Knowledge of Microsoft Word, Excel, and PowerPoint required
• Knowledge of Multi-Family Housing software such as Onesite, Entrata, MRI, Blue Moon, and Yardi preferred

Monday - Friday 9 AM to 6 PM, with 1 hour Lunch break.